HRIS Specialist

LMI is seeking a forward-thinking HRIS Specialist (internal titles of People Operations & Systems Specialist) to join the global HR team.  This role provides the critical digital and operational foundation for LMI’s people function through these core areas: 

• People Operations Systems Ownership and Optimization (50%) 
• Reporting, Insights and Compliance (30%)
• Employee Experience and Benefits Coordination (20%)

Reporting to the HR Manager, this role is designed for a proactive, systems-thinking professional who balances an exceptional employee experience with the technical detailed rigor required to maintain a complex global People Operations System (POS). You won’t just manage data - you will need to think holistically to automate repetitive tasks, optimize workflows, safeguard data integrity and ensure LMI’s people technology scales with our global business growth. You enjoy solving complex systems puzzles while remaining deeply aware of the human element behind every data point.  

People Operating System Ownership and Optimization

• People System Administration: Serve as the primary global administrator for LMI’s POS, managing configurations, policies, permissions, and security to ensure a dependable and secure environment
• Employee Experience Management: Process all employee lifecycle changes (onboarding, transfers, compensation changes, promotions and offboarding) in the POS with impeccable accuracy, ensuring seamless downstream data flow
• System Release and Change Management: Proactively research new functionality, test system upgrades, assess downstream impacts and lead the organization through system transitions with minimal disruption.
• Process Improvement: Collaborate across the global People function to leverage modern tools, operational best practices and AI to automate repetitive administrative tasks, scaling the efficiency and accuracy of the HR team.  
• Systems Support: Coordinate with the internal Business Applications Team for technical support and API integrations to ensure the POS is aligned with the broader LMI technology initiatives
• Documentation: Create and maintain "How-To" guides and documentation for employees and manager self-service tool adoption

Global Compliance, Reporting and Insights 

• Data Governance: Champion and enforce strong data governance to ensure all global people records remain highly accurate, auditable and reliable
• Privacy Compliance: Ensure POS configuration, access controls and data management workflows meet or exceed strict global privacy regulations (such as GDPR) and diverse regional employment legislation
• Reporting and Analytics: Design, build and maintain monthly and quarterly reports that translate raw people metrics into predictive, actionable insights for leaders
• Data Interpretation: Extract, interpret and present trend data to support evolving people strategies, workforce planning and decision-making
• Data Auditing: Lead monthly and quarterly data audits across People systems, working relentlessly with internal and external stakeholders on resolve errors and review findings 

Employee Experience and Benefits Coordination

• Operational Support: Acts as a helpful and consultative primary point of contact for employee inquiries ensuring absolute discretion and security with highly sensitive data 
• Digital File Management: Maintain digital employee files and ensure all documentation meets local and federal labor law requirements
• Health and Wellness Coordinator: Act as the primary program administrator for benefits and wellness initiatives, managing employee changes, claims and health-related leaves
• Retirement Program: Drive and manage the group retirement savings program for our Canada and US employees
• Milestone Perks: Manage employee tenure-related perks including leave changes and coordinating tenure awards

Education and Qualifications

• Experience: 3-5 years of progressive People Operations experience with a heavy focus on enterprise-level POS administration, data management and core talent processes.  Previous experience with BambooHR is an asset.
• Education: Bachelor’s degree in HR, Business Administration, Information Systems, or equivalent professional experience.
• Technical Skills: Intermediate to strong proficiency using Excel/Google Sheets including advanced data analysis techniques, functional formula creation and data visualization experience.
• Change Management: Previous background successfully implementing POS upgrades or new features and effectively driving those changes to employees through clear training and communication.
• Confidentiality: Absolute discretion and a proven ability to handle highly sensitive, confidential employee information.
• Curious Problem Solver: Enjoys figuring out why a system workflow is not working optimally and is tenacious and resourceful to figure it out.
• Systems Thinking: Ability to recognize how configuration decisions impact global workflows and user adoption.
• Communication: Excellent communicator with the proven ability to explain technical system steps and complex policy information to employees with patience, clarity and social awareness.
• Agile: Thrives in a fast moving, rapidly changing environment with diverse employees

Salary Range: $66,800 - $95,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance)

Perks and Benefits

• Health Benefits: Full health care coverage (with 100% paid premiums) including dental, vision, and drugs for you and your family.
• Work-Life Balance: We support a healthy balance with hybrid work arrangements, flextime, and competitive paid time off.
• Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews.
• Enjoy free snacks and drinks, team-building events, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday!
• Access to an on-site fitness facility, tennis/basketball court, and company-wide wellness initiatives
• This is a hybrid position based out of our Burnaby, BC headquarters. To support our collaborative model, preference will be given to local candidates that are able to work in the office on Tuesdays, Wednesdays and Thursdays.
• Please note that financial relocation assistance and immigration sponsorship are not available for this position.
• We are recognized as a “Great Place to Work” for 10 consecutive years!