- Location
- EMEA-Germany-Remote
- Workplace
- Remote
- Type
- Full-time
- Department
- Healthcare
- Experience
- 2+ years
- Education
- Master
- Visa
- Not sponsored
Description
Clinical Liaison
Department: Clinical
Employment Type: Full Time
Location: EMEA-Germany-Remote
Description
DACH Field Clinical Trainer – Northern Germany (Bremen)
Due to continued growth and success in the region, we are looking for a Clinical Trainer to support our customers in Northern Germany, with a focus on Bremen and surrounding areas.
In this field-based role, you will act as the primary clinical point of contact for orthodontists, dentists, and dental professionals in your region. You will deliver high-quality clinical education, support digital workflows, and drive adoption of Invisalign treatment and iTero intraoral scanning solutions.
Your mission is to provide best-in-class clinical training and support, enabling customers to become confident experts in digital dentistry.
Due to continued growth and success in the region, we are looking for a Clinical Trainer to support our customers in Northern Germany, with a focus on Bremen and surrounding areas.
In this field-based role, you will act as the primary clinical point of contact for orthodontists, dentists, and dental professionals in your region. You will deliver high-quality clinical education, support digital workflows, and drive adoption of Invisalign treatment and iTero intraoral scanning solutions.
Your mission is to provide best-in-class clinical training and support, enabling customers to become confident experts in digital dentistry.
Key Responsibilities
- Deliver virtual and on-site clinical training on Invisalign, iTero intraoral scanners, and related digital solutions (e.g., ClinCheck, OrthoCAD, IOC)
- Serve as the primary clinical advisor for orthodontists and dentists in your region
- Conduct regular field visits (approx. 50–70% travel) across Northern Germany
- Plan and lead trainings, study clubs, and educational events
- Represent Align and iTero at trade fairs, congresses, and customer events
- Provide troubleshooting and clinical/technical support (software & hardware)
- Analyze customer inquiries, complaints, and clinical cases
- Follow up with customers after trainings to support long-term success
- Develop and review clinical education and marketing materials
- Collaborate closely with Sales and Marketing to drive product adoption
- Serve as the primary clinical advisor for orthodontists and dentists in your region
- Conduct regular field visits (approx. 50–70% travel) across Northern Germany
- Plan and lead trainings, study clubs, and educational events
- Represent Align and iTero at trade fairs, congresses, and customer events
- Provide troubleshooting and clinical/technical support (software & hardware)
- Analyze customer inquiries, complaints, and clinical cases
- Follow up with customers after trainings to support long-term success
- Develop and review clinical education and marketing materials
- Collaborate closely with Sales and Marketing to drive product adoption
Skills, Knowledge & Expertise
- Degree in Dentistry or Orthodontics OR qualification as a Master Dental Technician (Zahntechnikermeister) with strong experience in CAD/CAM workflows
- Solid knowledge of digital dentistry solutions (e.g., Invisalign, iTero, ExoCAD, CAD/CAM systems)
- Fluent German and good English skills
- Minimum 2 years of customer-facing experience, ideally in dental/medical environment
- Strong communication and presentation skills with confident presence
- High level of organization, independence, and attention to detail
- Strong IT affinity and experience with digital tools and MS Office
- Willingness to travel (approx. 50–70%)
- Valid driver’s license (Class B)
- Solid knowledge of digital dentistry solutions (e.g., Invisalign, iTero, ExoCAD, CAD/CAM systems)
- Fluent German and good English skills
- Minimum 2 years of customer-facing experience, ideally in dental/medical environment
- Strong communication and presentation skills with confident presence
- High level of organization, independence, and attention to detail
- Strong IT affinity and experience with digital tools and MS Office
- Willingness to travel (approx. 50–70%)
- Valid driver’s license (Class B)
Skills
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