Community Outreach Specialist

Sheboygan County

2 days ago

Salary: $23 – $26/hr
Location: Sheboygan, WI, WI, US
Education: High School
Source: GovernmentJobs

Description

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Sheboygan County - Health & Human Services is a proud 2026 Gold recipient of Mental Health America’s Bell Seal for Workplace Mental Health, awarded for our commitment to employee mental health and well-being. Learn more about the Bell Seal at mhanational.org/bestemployers.

Here is why working at Sheboygan County is for you:
It is our imperative to remain an inclusive workplace. Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community. Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.

Becoming a member of our growing team also means that YOU become our top priority. You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following:

Generous benefits package
Time off: 15 vacation days, sick time and 10 paid holidays
Other perks: Referral program, Wisconsin Retirement System, education discount and more!

What to Expect:

The Community Outreach Specialist is a bilingual public health professional responsible for engaging diverse community members, reducing barriers to services, and strengthening connections between residents and the Sheboygan County Division of Public Health. This position provides culturally and linguistically appropriate outreach, interpretation, and navigation support to individuals and families, particularly those with limited English proficiency. The Specialist conducts community-based education, assists clients in accessing essential resources, participates in data collection and community health assessment activities, and collaborates with local partners to address health disparities. Work requires strong communication skills, cultural humility, sound judgment, and the ability to build trust with individuals from varied backgrounds while supporting Public Health programs and initiatives throughout the County.

Data Analytics and Assessment Skills
1. Contribute to data collection efforts to ensure that all programmatic forms and documentation is sufficient for tracking program outcomes.
2. Participate in Sheboygan County Division of Public Health’s community health assessment and health improvement planning and intervention activities including qualitative and quantitative data collection efforts.

Policy Development and Program Planning
1. Document activities, service plans, and results in an effective manner while strictly adhering to the policies and procedures in place.
2. Ability to establish priorities for service intervention and support for families seeking services.
3. Schedule, facilitate, and provide educational opportunities for community members and partners regarding nutrition/food safety, disaster preparedness, health and/or medication, and financial support and insurance (and other topics as needed).

Communication Skills
1. Develop and maintain easy-to-understand print and multimedia materials and signage in the languages commonly used by the populations within the community. Communicate effectively both in written and verbal form.
2. Develop presentations, correspondence, and other communications that are well organized, easily understood, and effective. Communicate well with people of varied backgrounds. Elicit feedback and listen carefully to what others have to say.
3. Provide programs to community members and partners including giving presentations and public speaking.
4. Maintain confidentiality of client information as required by State and Federal laws and regulations and professional practice standards.

Health Equity and Trauma Informed Practice
1. Offer language assistance to individuals who have limited English proficiency and/or other communication needs.
2. Inform all individuals of the availability of language assistance services clearly and in their preferred language, verbally and in writing.
3. Effectively work with people (staff, clients, doctors, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions. 4. Collaborate with the community to identify systemic and structural barriers that perpetuate health inequities (e.g., discriminatory policies and practices, lack of affordable housing or public transportation, food deserts) and determine strategies to address these barriers.

Community Partnership Skills
1. Promote community action and garner support and resources from community organizations to implement new activities.
2. Conduct outreach, interpreting, translation and education for identified populations.
3. Participate in the planning and staffing of public outreach events.
4. Identify possible outreach strategies and locations to best reach target populations.
5. Act as a liaison between the Sheboygan County Division of Public Health and community agencies to facilitate communication and coordinate services.
6. Conduct outreach to recruit community members who experience barriers and connect them to resources such as insurance, transportation, housing, healthcare etc. Public

Health Sciences
1. Understand performance management and program performance measures, and identify opportunities for quality improvement.

Management and Finance Skills
1. Contribute to the development, implementation of work plans within assigned programs, organizational teams, and community health improvement initiatives.

Leadership and Systems Thinking
1. Participate in and apply quality improvement (QI) and performance management (PM) processes and/or techniques to improve the effectiveness of the respective public health program. Other 1. Perform emergency response duties in alignment with the 15 CDC Public Health Emergency Preparedness Capabilities as assigned and consistent with job classification and training provided, in response to threats to the public’s health.
2. Perform other duties as assigned.
Minimum Education: High school diploma or equivalent. Associate’s or Bachelor’s degree from an accredited college or university in public health, human services, social work, community health education, or a related field preferred.
Minimum Experience: Two (2) years of experience in community outreach, human services, public health, social services, or related work involving direct contact with diverse populations. A combination of education and experience may be considered.
Minimum Certifications: A Valid Wisconsin Driver’s license, access to an insured vehicle, and ability to travel within the community for work-related purposes as needed.
Other Requirements: Successful completion of a written and oral language test with an above average rating. Bilingual proficiency required in English and at least one additional language commonly spoken within the community (e.g., Spanish, Hmong); ability to provide interpretation and translation in both formal and informal settings.

Demonstrates strong customer-service skills and the ability to establish rapport with individuals and families from diverse socio-economic, cultural, linguistic, and racial backgrounds.
Comprehensive knowledge of community programs, public health services, eligibility requirements, and local resources to support accurate referrals and coordinated care.
Strong bilingual communication skills, including the ability to interpret, translate, and convey information clearly and respectfully in both English and the required second language.
Ability to develop and maintain cooperative working relationships with coworkers, supervisors, program participants, community partners, healthcare providers, and other agencies.
Proficiency with computer systems and software applications including Google Workspace, Microsoft Word, Excel, and PowerPoint, and the ability to learn new databases, digital workflows, and program-specific applications.
Strong written and verbal communication skills, including the ability to prepare clear, concise reports; develop culturally appropriate outreach materials; and provide effective presentations to groups.
Demonstrates the ability to understand, follow, and carry out complex oral and written instructions with accuracy, timeliness, and attention to detail.
Effective organizational and time-management skills, including the ability to manage a fast-paced workload, multitask, adapt to changing priorities, and meet deadlines with minimal supervision.
Demonstrates sound judgment and discretion when handling sensitive information, maintaining confidentiality in compliance with state and federal regulations and Public Health standards.
Ability to apply trauma-informed and culturally responsive practices when interacting with clients, families, and community partners.
Ability to learn and comply with department policies, program requirements, and state and federal guidelines.
Ability to respond during community emergencies and report to work or an alternate site as needed to support continuity of services.
Demonstrates initiative, reliability, problem-solving skills, and a commitment to equitable, community-centered public health practice.

Work is performed in a variety of settings, including an office environment, community centers, client homes, healthcare sites, schools, outdoor locations, and other public spaces.
Requires frequent travel throughout the county to conduct outreach, meet with community partners, attend events, and provide client support.
Requires frequent sitting, standing, walking, talking, hearing, and use of hands to type, write, handle documents, and operate computers, phones, and other office equipment.
Occasional bending, reaching, kneeling, and lifting or moving materials and equipment weighing up to 25 pounds (e.g., outreach supplies, educational materials, display items).
Vision abilities required include close vision, distance vision, and ability to adjust focus for reading documents, viewing computer screens, and conducting community assessments.
Must be able to maintain focus, professionalism, and composure in a dynamic environment with frequent interruptions, changing priorities, and exposure to individuals in crisis or experiencing significant barriers or stress.
Work may involve exposure to a variety of environmental conditions depending on outreach location, including outdoor weather, community events, and diverse home environments.
Occasional evening or weekend hours may be required to meet community needs, attend events, or support public health initiatives.

Risk of exposure to communicable diseases exists in some settings; adherence to public health safety protocols, infection control procedures, and departmental policies is required.
Risk of blood-borne pathogen exposure is considered moderate.

Skills

ExcelComplianceFood SafetyPublic Speaking

Community Outreach Specialist

Description

Skills

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