- Location
- Toronto
- Workplace
- Onsite
- Type
- Full-time
- Department
- Delivery
- Experience
- 3+ years
- Source
- Lever
Description
About Us:
Air-tek is a Canadian-based software company with a powerful suite of unique products that have already achieved a significant share of a huge global market. The product market fit is excellent, and customers are lining up to buy. Although our global customers know us, we intentionally operate in stealth mode during this growth phase.
Our diverse team shares a collective passion for solving complex problems with a drive to innovate and a desire to create the passenger-centric travel industry. Based in Toronto, our inclusive culture is built on trust, collaboration, delivering a great product, and continuous personal development. We love what we do, and we support the team around us.
Overview:
We are seeking an experienced Senior Application Support Analyst with strong customer-facing experience to join our team and support our airline SaaS solution that automates critical airline operations. In this role, you will manage high-impact customer inquiries, ensure swift responses across our organization, and deliver exceptional service to leading airline clients. Your technical troubleshooting expertise, strong communication skills, and ability to handle high-pressure situations will be crucial to your success.
Skills
AWSMongoDB
Benefits
Be part of a collaborative, inclusive team that values innovation and creativity.Work with exciting, modern technologies and gain hands-on experience across a diverse range of projects.Contribute to solutions that make a tangible impact.Enjoy opportunities for professional growth and development in a supportive environment.
