- Location
- Italy
- Workplace
- Remote
- Type
- Full-time
- Department
- Engineering
- Education
- Master
- Source
- Workday
Description
Job Description:
Field Service Engineer
As a Field Service Engineer, you will play a key role in supporting our customers by installing, maintaining, and repairing welding and cutting equipment. Beyond technical service, you will act as a trusted partner, identifying opportunities, supporting sales, and contributing to continuous improvement.
What you’ll do ⚙️
Technical services & support
Daily implementation of the safety culture and driving safety improvement initiatives
Commission, and repair equipment at customer sites
Perform preventive maintenance, safety checks, verification tests, and machine evaluations
Ensure commissioning acceptance tests and documentation are completed and non-conformities reported
Deliver service contracts to a world-class quality standard
Provide technical sales support, generate leads, and support new machine sales when needed
Coordinate installation and maintenance through service partners
Build strong customer relationships and identify valuable business opportunities
Contribute to achieving the AM budget by satisfying customer needs and feeding leads to the business
Projects & digital tools
Use digital platforms to enhance diagnostics, reporting, and remote service capabilities
Ensure digital service reports and weekly updates are accurately completed
Embrace new digital technologies to improve efficiency, effectiveness, and customer experience
Actively participate in continuous improvement initiatives to drive service excellence
What we’re looking for ⭐
Education: Technical diploma or degree (mechanical, electrical, or related field)
Experience: 5+ years in technical services for industrial equipment
Skills: Solid technical knowledge, customer focus, and communication skills
Languages: English + Local language
Desirable: Frequent regional travel; valid driver’s license
Why join ESAB? 🔧
International, dynamic work environment
Ongoing training & access to LinkedIn Learning
Modern tools & service platforms
Competitive compensation and travel package
Be part of a global leader in industrial technology
At ESAB Corporation, we’ve been pioneering welding and gas control solutions since 1904. With over 9,000 employees in 47 countries, we continue to shape the future of industrial manufacturing.
