Associate Director, Agency and Sales Excellence

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard.  The competition is vast, and the benefits being offered by the competitors are tempting.  However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:

Lead the Agency and Sales Excellence function by driving distribution effectiveness, sales productivity, operational excellence, and stakeholder alignment across agency and alternative distribution channels. The role serves as a strategic partner to business leaders, enabling sustainable growth through sales support, channel governance, capability development, business analytics, and cross-functional collaboration. The position requires engagement with internal, external, and regional stakeholders to ensure the successful execution of key business initiatives

Key ResponsibilitiesStrategic LeadershipDevelop and execute the Agency and Sales Excellence strategy aligned with business objectives.
Drive initiatives that improve sales productivity, agency effectiveness, and distribution performance.
Partner with senior leaders to identify growth opportunities and support business transformation initiatives.
Distribution and Channel ManagementProvide leadership and oversight across agency and alternative distribution channels.
Build strong partnerships with agency leaders, broker partners, corporate business stakeholders, and key internal teams.
Ensure alignment of channel activities with organizational priorities and growth targets.
Sales ExcellenceEstablish performance management frameworks, KPIs, and productivity measures.
Lead sales enablement programs, sales process improvements, and business performance reviews.
Drive adoption of best practices to improve conversion, retention, and revenue growth.
Business Analytics and InsightsLeverage data and analytics to identify trends, risks, and business opportunities.
Develop performance dashboards and executive reports to support decision-making.
Translate business insights into actionable recommendations.
Governance and Operational ExcellenceEnsure adherence to company policies, regulatory requirements, and distribution governance standards.
Lead initiatives to streamline processes and improve operational efficiency.
Oversee implementation of key business projects and change management initiatives.
Stakeholder ManagementAct as a key liaison among agency stakeholders, business units, regional teams, and external partners.
Drive collaboration and alignment on strategic initiatives and business priorities.
Represent the function in leadership discussions and cross-functional forums.
QualificationsBachelor's degree in Business, Marketing, Management, Finance, or a related field.
Minimum 10-15 years of experience in insurance, healthcare, sales distribution, agency management, or commercial operations.
At least 5 years in a senior leadership position with people management responsibility.
Strong understanding of agency distribution, sales management, and business operations.
Proven track record in driving business growth, transformation, and stakeholder engagement.
CompetenciesStrategic Thinking
Business Acumen
Sales and Distribution Leadership
Stakeholder Management
Data-Driven Decision Making
Change Leadership
People Leadership and Team Development
Executive Communication and Influence
Relationship Building and Collaboration
Success MeasuresAchievement of sales and business growth objectives.
Improvement in agency productivity and channel performance.
Successful delivery of strategic initiatives and transformation programs.
Stakeholder satisfaction and cross-functional collaboration effectiveness.
Compliance with governance and operational standards.

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