- Location
- The Ampwalk, Malaysia
- Type
- Internship
- Department
- Finance
- Seniority
- Internship
- Source
- Workday
Description
Job Description
- Learn payment procedures, payment terms, collection process and finance documentation.
- Understand travel agent profiles, payment schedules, credit terms and payment deadlines.
- Learn to update and maintain payment trackers and monitor outstanding balances.
- Prepare and send payment reminder emails to travel agents before payment due dates.
- Follow up on outstanding payments and update collection status accordingly.
- Verify proof of payment received from agents and update internal records.
- Assist in matching payments received against invoices and booking records.
- Monitor agents requesting payment extensions and update approval status.
- Prepare weekly outstanding payment reports and collection summaries.
- Organise payment records, supporting documents and maintain proper filing.
- Performance review and feedback session with supervisor.
- Handle payment reminder emails independently under supervision.
- Coordinate with Finance and Sales teams regarding outstanding collections.
- Assist in monitoring ageing reports and overdue payment status.
- Prepare overdue payment summaries for escalation to management.
- Support daily finance and administrative activities during peak periods.
- Improve payment trackers and reporting accuracy.
- Draft professional emails for payment reminders, follow-ups and payment confirmations.
- Identify opportunities to improve payment monitoring and collection processes.
- Assist with month-end payment reconciliation and reporting.
- Verify payment records, update databases and ensure documentation accuracy.
- Manage assigned payment monitoring tasks with minimal supervision.
- Work closely with Ticketing, Sales and Finance on payment-related matters.
- Complete assigned improvement project or collection analysis report.
- Final performance review, knowledge sharing and internship completion.
