- Salary
- $65k – $75k
- Location
- Elkins Park, PA
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Insurance
- Closing date
- Today
- Source
- Vincere
Description
Commercial CSR (Hybrid)
Job Summary
Seeking two experienced and dedicated Commercial Customer Service Representatives (CSR) to join a growing team. As a Commercial CSR, you will play a vital role in providing exceptional service to our clients, managing accounts, and supporting our commercial lines team. This is an exciting opportunity to join a high-growth organization that values hard work, respect, and work-life balance.
Compensation Package
- Salary Range: $65,000 - $75,000 annually, commensurate with experience.
- Benefits: Comprehensive benefits package (details to be provided during the interview process).
Responsibilities
- Provide A-Z servicing for commercial accounts, ensuring client satisfaction and retention.
- Manage standard-sized accounts with a focus on delivering high-quality service.
- Handle 90% renewal business and 10% new business quoting and remarketing.
- Collaborate with team members to ensure seamless account management.
- Utilize HawkSoft software for account management (training will be provided if needed).
Qualifications/Requirements
- Experience: Minimum of 2+ years in a similar role within the insurance industry.
- Licenses/Certifications: Property & Casualty (P&C) license required.
- Technical Skills: Familiarity with HawkSoft software is a plus, but training will be provided.
- Soft Skills: Coachable, flexible, and hard-working with a strong commitment to client service.
- Work Arrangement: Hybrid role with three days in the office (Elkins Park, PA). Flexibility may be considered for the right candidate.
#LI-CS1
Skills
Customer Service
