- Location
- DAMANSARA SPECIALIST HOSPITAL 2, Malaysia
- Type
- Full-time
- Department
- Administration
- Experience
- 1+ years
- Source
- Workday
Description
Job Description:
Adherence to vision, mission, goals, and objectives, aligns with the scope of out-patient services, and performs duties as assigned by the Head of Services to ensure high-quality care rendered.
Notifies the Head of Services of any changes in the situation that could impact the standards of services.
To manage Resident/Sessional Consultant outpatient clinic including appropriate scheduling of outpatient appointments and surgery times, and ensuring the smooth running of the clinic to the satisfaction of all patients.
To facilitate patient enquiries relating to their outpatient appointments, and hospital admissions, including date of admission, admission procedures, insurance, billing, discharge, and follow-up care by ensure all the form required is complete.
Assist in sending patients to various departments (eg., Radiology, Laboratory) for required investigations or procedures.
To schedule patient appointment via system (ENCOREMED) and to fully utilize the appointment system to streamline scheduling, enhance patient engagement, and ensure a smooth and coordinated care experience throughout the patient's journey
To update on a daily census and manage database filing systems. Dispatched patient medical records to HIMS after clinic session is closed.
Perform additional tasks or responsibilities as assigned by superior or upper management, supporting clinic operations and ensuring high-quality patient care as needed.
Ensure the clinic environment is clean, tidy, and well-organized always, with all necessary equipment and supplies prepared and ready for daily operations
Make sure all patient information is kept private and safe by following PDPA rules and clinic guidelines when handling records.
Prepare and review appointment lists two days in advance, confirm with patients by phone, and submit Guarantee Letter requests in advance at the GL counter and update the consultant on the final schedule.
Requirements:
Sijil Pelajaran Malaysia (SPM)
Minimum 1 year experience in related field
