CLINIC RECEPTIONIST, CONSULTATION CLINIC

1.Understands and carries out the work instruction in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of the Services and hospital. 

2.Understands the service organization structure. 

3.Inform Head of Service when changes occur in circumstances which affect standard of services. 

4.Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service. 

5.Daily routine: 

• To register at respective clinic through system and open new folder. 
• To verify the guarantee letter of the patient. 
• To assist patient in signing their PDPA and consent treatment form. 
• To explain on patient and family rights. 
• To measure weight and height of the patient. 
• Chaperon all patient. 
• To prepare forms for cases; for example consent for angiogram and date booking, consent for blood transfusion, blood form etc.  
• To prevent patient from fall, to stick orange sticker at procedure forms. 
• To send patient to admission or any other area as required. 
• To write appointment date on the appointment card 
• Next appointment date given by the ward will be written down in an appointment book and retrieval list.  
• To release patient medical report, consent form is asked to sign.  
• Patients’ name is recorded in attendance book. 
• Dispatch folder written in dispatch book. 

REQUIREMENT

• Minimum qualification SPM