Manager - Learning & Capabilities

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Quality Training

Job Category:

People Leader

All Job Posting Locations:

Jacksonville, Florida, United States of America

Job Description:

Johnson & Johnson is recruiting for a Manager - Learning & Capabilities to join our Vision Care team in Jacksonville, FL.

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose:
The Learning & Capabilities Manager is responsible for leading the site’s training strategy, capability development, and workforce learning systems to ensure employees are equipped with the technical, leadership, and compliance-related skills necessary to achieve business objectives. This role partners closely with Operations, Engineering, Quality, EHS, HR, and site leadership to build a high-performing learning culture that supports operational excellence, talent development, and sustained business performance. Key Responsibilities
• Develop and execute the site learning and capability strategy aligned with business priorities.
• Establish training governance, standards, and systems ensuring consistency and compliance.
• Lead capability-building initiatives across technical, operational, and leadership domains.
• Support onboarding, certification, cross-training, and technical upskilling.
• Facilitate leadership development programs focused on coaching, accountability, and emotional intelligence.
• Manage learning systems, training records, and capability tracking tools.
• Establish KPIs related to training completion, qualification status, and effectiveness.
• Drive continuous improvement in training delivery methods and capability outcomes.

Qualifications
• Bachelor’s degree required in Business, Engineering, Education, HR, or related field.
• Master’s degree preferred.
• 7–10 years of experience in training, learning & development, or capability building.
• Experience in manufacturing, healthcare, pharmaceutical, or medical device environments preferred.

Required Skills & Competencies
• Leadership and people development
• Strategic thinking and execution
• Learning program design and delivery
• Change management
• Data analytics and KPI management
• Cross-functional collaboration
• Strong communication and influencing skills

Leadership Expectations Lead with accountability, integrity, and professionalism while driving a culture of learning, engagement, and continuous improvement.

#LI-Onsite 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

 

 

Required Skills:

 

 

Preferred Skills:

Compliance Management, Continuous Improvement, Continuous Quality Improvement (CQI), Developing Others, Global Market, Inclusive Leadership, Leadership, Learning & Development Trends, Learning and Development Operations, Performance Measurement, Process Improvements, Program Management, Quality Assurance (QA), Quality Control (QC), Quality Standards, Researching, Strategic Thinking, Team Management, Training Needs Analysis (TNA), Training People, Train-the-Trainer