Order to Cash Manager

WHO WE ARE

We’re Talking Rain Beverage Company, we create better-for-you beverages featuring great flavors and colors from natural sources. We live life in full flavor and believe the world should too. We create connections with every sip of our iconic Sparkling Ice, Sparkling Ice Caffeine, Sparkling Ice Energy, and Popwell.

When it comes to success, we know we’re only as strong as our team. That's why we're an equal-opportunity employer. We value diversity and practice inclusivity, hiring great people who enhance our company.

Our Rain Makers are our most important asset. That’s why we invest in them with benefits and development opportunities ⁠that reflect just how much we value them. 

WHAT YOU'LL DO

Our Finance team loves digging into the details to drive profitability while providing excellent customer service. You'll serve as Talking Rain's internal owner of Accounts Receivable processes, controls, and escalations — ensuring continuity, compliance, and quality as AR operations transition to our managed services partner, Genpact.

Reports to: Sr. Director, Finance

Direct Reports: N/A (dotted-line coordination with Genpact AR team)

Location: Onsite at our Preston, WA office

Annual Bonus Potential: 8% - Eligibility is based on the company hitting annual financial targets.

Base Salary: $85,000 - $105,000 (depending on experience)

Note: New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

• Own AR process documentation, controls, and standard operating procedures, ensuring accuracy and compliance
• Serve as the primary escalation point for complex AR exceptions and disputes beyond Genpact's scope of resolution
• Provide approval and authorization for AR transactions requiring internal sign-off
• Manage the AR relationship with Genpact, reviewing performance, identifying gaps, and driving continuous improvement
• Maintain audit readiness, ensuring AR records and controls meet internal and external requirements
• Apply D365 system expertise to troubleshoot issues and support Genpact operations
• Manage customer pricing updates in partnership with Sales, ensuring accurate and timely invoicing alignment
• Coordinate with Finance, Sales, and other teams on AR matters requiring business judgment
• Support month-end close activities related to accounts receivable
• Lead or contribute to AR process improvement initiatives as the company scales
• Ensure food safety, quality, and SQF practices are followed; report issues to immediate supervisor
• Perform other duties as assigned.

We create connections with every sip. And we’ve found a lot of value in in-person connections! As a young, fast-growing company, we’re still creating and refining the systems that will fuel our future growth. Onsite presence is beyond collaboration, and here is why onsite presence matters:

• Enhances customer responsiveness – Being onsite ensures faster turnaround for customer-impacting issues, from quality checks to urgent order adjustments. 
• Speeds decision-making – Having the right people in the same room means questions get answered and roadblocks get cleared instantly, which is critical when building for scale and aligning priorities across Sales and Supply Chain departments. 
• Strengthens cross-functional execution – Many of our initiatives cut across departments. Onsite presence of the Finance and Supply Chain teams, along with others, ensures the right voices are at the table at the right time to align on next steps. 
• Enables richer, faster feedback loops – Real-time observation and discussion with Rain Makers across departments help us spot gaps, adapt processes, and improve outcomes immediately. 

WHAT YOU BRING

• Bachelor's degree in Accounting, Finance, or related field preferred; equivalent experience accepted.
• Minimum of five (5) years of Accounts Receivable experience, including exposure to controls, process ownership, or audit support.
• Experience working in or alongside a managed services or shared services model preferred.
• Strong knowledge of AR processes including invoicing, cash application, deductions, collections, and pricing management.
• Proficiency with Microsoft Office suite (e.g., Outlook, PowerPoint, Excel).
• Experience with Microsoft Dynamics 365.
• Highly detail-oriented, organized, and able to manage multiple priorities simultaneously.
• Strong written and verbal communication skills; able to work effectively with internal teams and external partners.
• Ability to accommodate a flexible schedule, occasionally working evenings and weekends for special assignments.

At Talking Rain...
We are Accountable for Results

We make clear commitments, follow through, and take responsibility for outcomes. We trust each other to do great work and support one another when things get tough.

We Innovate with Curiosity

Curiosity fuels everything we do, and innovation is core to who we are. This drives our competitive edge. Rain Makers ask questions, test ideas, and move with intention. We don’t wait for perfect. We try, learn, adjust, and grow.

We Embrace Change

Growth requires adaptability. We are resilient, agile, and energized by what’s next. Those who thrive at Talking Rain are excited by momentum, not intimidated by it.

We Are One Team

We’re better together, and our differences make us stronger. We’re all about diverse perspectives, real relationships, and authenticity at work. Ideas are welcome and encouraged. We compete externally and align internally, engaging the right people and ideas to move the business forward. Collaboration here is active, not passive. We commit. We deliver. Together.

WHAT WE OFFER

Nothing makes a great job even better than throwing in a few perks! All regular, full-time Rain Makers are equipped with everything they need to maintain their health and well-being. That means things like...

• Three Weeks of Vacation per calendar year. And that’s just to start! Spend some time with us, and you’ll accrue an additional week every few years, depending on your exempt status!
• FMLA qualifying Rain Makers receive six weeks of paid parental leave. Parents get to spend time at home bonding with their new addition (whether it arrives by birth, fostering, or adoption). For birth mothers, additional time is provided for medical leave. Depending on the state in which you reside, additional time may also be available for parents who do not require medical leave.
• Flexibility Stipend. For eligible Rain Makers, spend this extra monthly stipend as you wish, but know it’s intended to contribute to things like your phone, internet or other business uses while working remotely or needs outside of normal working hours.
• Relocation: Relocation Available (when available)
• Onsite and Hybrid Rain Makers: Get paid to carpool! Drive to work with another Rain Maker every week at least 2X a week and receive mileage reimbursement.
• 401k with Immediate Vesting. With matched contributions and investment customization, we'll help build a plan to reach your goals.
• Fitness Reimbursements. We're all about going the extra mile, so we provide reimbursements for community events and competitions like fun runs, triathlons, and cycling tours.
  • Rain Makers may also enjoy access to our on-site gym in Preston complete with a personal trainer 2 days per week.
• Medical/Dental/Vision. Not only do we offer it, but our plans are excellent and flexible to your needs. And one is even free for our Rain Makers!
• Vehicle Program –
  • Field Sales Specialist – Mileage is reimbursed at the IRS rate
  • Field Sales Managers and Market Managers – Company car or vehicle stipend included!
  • Regional Sales Managers and Sales Directors – We use the leader in vehicle reimbursement solutions, Motus. This program provides a monthly fixed and variable rate that adheres to IRS guidelines for the business use of personal vehicles.

Please note, eligibility for our full benefits package is based on an average of 30+ hours per week in regular (not temporary) positions.

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