Security Supervisor | University Hospital | Day Shift

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

Plans, organizes, implements, and controls the activities and operations by shift and locations. Responds to emergency assistance with combative patients as directed. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

 

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Plans, organizes, implements, and controls the activities and operations by shift and locations. Responds to emergency assistance with combative patients as directed. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Plans, organizes, implements, and controls the activities and operations by shift.
• Assures the day to day department operations run smoothly and efficiently within established policy, procedures and special orders.
• Controls assignments, evaluates performance, counsels, issues corrective action and recommends discharge of department personnel as required.
• Plans and participates in mock drills/exercises.
• Formulates short-term goals for their location and/or the MH Security Department.
• Oversees the officers in the handling of confrontations with a customer service focus with Safety guidelines.
• Assists in preparing the annual expense budget, capital budget, and human resource utilization plan for the Security department.

Education/Formal Training Requirements

• Required - High School Diploma or Equivalent

Work Experience Requirements

• Required - Security or law enforcement 3-5 years

Licenses and Certifications Requirements

• Required - Security Guard - Unarmed - Tennesse - Tennessee Department of Commerce and Insurance
• Required - Class D Driver License -Tennessee - Tennessee Motor Vehicle

Knowledge, Skills and Abilities

• Knowledge of security and criminal investigation methods and operations.
• Ability to model integrity and honesty to subordinates.
• Demonstrable leadership potential.
• Ability to understand and prepare moderately complex written materials, such as policy and procedure manuals.
• Ability to communicate verbally with Associates, management and members of the public.
• Ability to work without close supervision and to exercise independent judgment.
• Ability to organize multiple tasks and projects and maintain control of own and others' work flow.

Supervision Provided by this Position

• Supervises Security Officers.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: heavy work - exerting up to 100 lbs. of force occasionally and/or up to 50 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• The Associate may be required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).
• Periodically to frequently use physical force to resolve an emergency situation.
• Ability to successfully participate and complete departmental specific required training that includes physical, hands on training and competencies.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.