Salesforce Developer

About the Team You will Join:
Credera, trading as TA Digital, is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organization that can scale due to our extensive footprint. As a values-led organization, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organizations in the world, from strategy through to execution.

More information is available at www.credera.com. We are part of the OPMG Group of Companies, a division of Omnicom Group Inc.

 

Role Definition

The Associate Salesforce Technical Consultant is an early career role for someone with strong Salesforce fundamentals, a technical education and the ability to contribute to delivery teams across configuration, development, testing, documentation and customer engagement. The role combines hands-on Salesforce delivery with consulting behaviors: clear communication, pragmatic problem solving, quality focus and the ability to work effectively with customers and colleagues.

Responsibilities

Technical Delivery

• Build Salesforce solutions using declarative and programmatic approaches, including Flows, Apex and Lightning Web Components.
• Support integrations using Salesforce APIs and established integration patterns.
• Contribute to high-level and low-level designs under the supervision of senior technical colleagues.
• Deliver assigned user stories, defects and development tasks to agreed quality standards.
• Produce concise technical documentation and handover notes where required.

Quality and Ways of Working

• Follow Salesforce platform best practice, secure coding principles and agreed coding standards.
• Use Git, pull requests, peer review and CI/CD practices as part of the delivery lifecycle.
• Support developer testing, functional validation and defect resolution.
• Raise risks, blockers or estimation concerns early and transparently.
• Maintain awareness of Salesforce releases, Data Cloud, Agentforce and wider platform capability.

Customer Engagement

• Work directly with customers as part of a wider delivery team.
• Participate in Show and Tell sessions, playback meetings and customer demonstrations.
• Occasionally demonstrate functionality personally delivered.
• Support requirements clarification with senior consultants and technical leads.
• Explain technical points clearly, pragmatically and without unnecessary jargon.

 

Experience and Key Competency Qualities for Success

Technology Knowledge and Experience

• 3+ years of Salesforce platform experience.
• Hands-on experience with Sales Cloud, Service Cloud and Experience Cloud.
• Data Cloud training completed.
• Experience with Flows, Apex, Lightning Web Components, integrations and Salesforce deployment practices.
• Exposure to Nonprofit Cloud, Agentforce or AI-enabled Salesforce capabilities is desirable.

Communication Skills and Mindset

• Clear and confident written and verbal communication.
• Comfortable working directly with customers and distributed delivery teams.
• Honest, open and proactive in raising issues at the earliest opportunity.
• Able to break down technical complexity for non-technical stakeholders.
• Curious, pragmatic and committed to continuous improvement.

Qualifications and Certifications

• Bachelor's degree in Computer Science, Software Engineering or a related technical discipline.
• Salesforce Certified Administrator.
• Salesforce Certified Platform App Builder.
• Salesforce Certified Platform Developer I.

 

Hybrid Work Model:
Our employees have the flexibility to work remotely two days per week. We expect our team members to spend 3 days per week in person with the flexibility to choose the days and times that work best for both them and their project or internal teams. This could be at a Credera office or at the client site. You'll work closely with your project team to align on how you balance both the flexibility that we want to provide with the connection of being together to produce amazing results for our clients.
The why: We are passionate about growing our people both personally and professionally. Our philosophy is that in-person engagement is critical for our ability to develop deep relationships with our clients and our team members – it's how we earn trust, learn from others, and ultimately become better consultants and professionals.
Travel : Our goal is to keep out-of-market travel to a minimum and most projects do not require significant travel. While certain projects can require frequent travel (up to 80% for a period of time), our average travel percentage over a year for team members is typically between 10-30%. We try to take a personal approach to travel. You will submit your travel preferences which our staffing teams will take into account when aligning you to a role.

Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.