Process Engineer

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The role

The Process Engineer plays a critical role in driving our factories towards World Class Manufacturing standards by eliminating losses and achieving zero defects, zero waste, and zero losses. The role is responsible for identifying, analysing, and eliminating manufacturing losses through the application of Focused Improvement (FI) methodologies, tools, and continuous improvement principles.

Working closely with production line teams on a daily basis, the Process Engineer leads loss eradication initiatives across key areas including Safety, Quality, Cost Deployment, Autonomous Maintenance, Customer Service, and Agility. Through the effective application of the Managing Manufacturing Performance (MMP) Code, the Process Engineer ensures that Business Priority and Cost Deployment activities remain focused on the most significant sources of loss and improvement opportunities.

The Process Engineer collaborates closely with the Focused Improvement pillar and Customer Service & Agility teams to support Operational Resilience (Foundation Tier) initiatives and deliver site DBNR improvement programmes (Advanced Tier). In addition, the role contributes to the factory's digital and automation journey by identifying opportunities to leverage automation solutions to eliminate losses and participating in automation projects where relevant expertise is available.

This position requires a strong continuous improvement mindset, technical problem-solving capability, and the ability to influence and develop teams to deliver sustainable operational excellence. Our vision is to move to semi-autonomous teams, and we require process engineers with a passion for achieving results through great teamwork, an ability to teach new tools and methodologies and ensuring that you and your colleagues are fully aligned and drawing on one another’s strengths. Taking responsibility for building your team’s performance and sharing your best interventions to help support other lines in their improvements. By building world class factories we will become more competitive in the marketplace and set the standards to which others aspire. Building world class factories will eliminate losses and ensure that we do not pass on the cost of inefficiencies to our customers and consumers

What you'll be responsible for

• Eliminate Waste and Loss according to the UMS prioritization process using BPCD, FI, AM, PM, Q, PD pillar tools and methodologies;
• Create Technical Standards to ensure process stability on the line;
• Run to Standard (R2S) implementation: (Data collection and analysis,
• Prioritization of losses, Problem solving, SMED, AM activities definition and machine settings (Centrelines or Process parameters definition);
• Train line crews on technical standards and restoration of basic conditions (Stability sustainability);
• Identify and extend good practice to other lines;
• Provide inputs of EEM pillar – MP data;
• Factory OR and DBNR improvement;
• NVAA reduction;
• Application and accuracy of MMP Code data.

We're looking for someone who

• Degree/ BTech Mechanical/ Chemical/ Industrial Engineering/ National Diploma Chemical Engineering.
• Business acumen and financial tools, understanding of the Master plan, factory priorities and how manufacturing performance of the site correlates with its finance KPIs and BGs targets achievement;
• Manufacturing & Packaging technology. Rely on basic but consistent understanding of the manufacturing technologies of the Category to drive relevant process Improvement;
• Engineering. Apply technical engineering skills (Mechanical, Chemical, Electrical, Automation, others) to do practical problem solving;
• Technical drawings, drawing programs, 3d modelling, etc;
• Analytical capability, basics of statistics, basics of coding to collect and analyze complex data to penetrate problems’ phenomena and understand root causes;
• Process Design and manpower optimization, including NVAA reduction technics.
• Leverage technical knowledge and a systems approach to ensure factory lines and processes are optimally resourced (e.g. manpower ratios are efficient and sustainable).
• ICMS. Apply the full set of ICMS methods and tools to identify root causes, define countermeasures and validate their effectiveness, mastery of FI, AM, PM, Q and PD methods and tools.
• Establish standards to support line operators sustain new basic conditions.
• Project management

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps. 

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.