The Role: What to expect

Role Responsibilities: What you will do

• Support the smooth operation of our internal IT infrastructure and technical office environment.
• Help manage and maintain our Microsoft 365 environment in close collaboration with the IT team.
• Configure, maintain, and troubleshoot endpoints such as PCs, laptops, smartphones, tablets, and conference room equipment.
• Support IT security monitoring and help identify, investigate, and resolve potential security incidents.
• Provide hands-on IT support to colleagues and assist with employee onboarding and offboarding processes.

Role Requirements: What you need to succeed

• Currently studying computer science, information technology, or a related field.
• A strong interest in IT infrastructure, Microsoft 365, hardware, and cybersecurity.
• Basic knowledge of MS-Office applications, Microsoft Cloud services, and Windows, iOS, and Linux environments.
• A structured, hands-on approach and the ability to troubleshoot technical issues independently.
• Strong communication skills and a service-oriented mindset when supporting colleagues.

Why idealworks

• At idealworks, you will find an international working environment and become part of an experienced, open team where mutual trust counts. You will feel at home from the very first second!
• Experience a first-hand start-up feeling and flat hierarchies with varied and responsible tasks that you work on independently.
• We offer exciting corporate benefits and monthly team events.
• Our modern office is easily accessible by public transport, bike and car and offers numerous catering options for relaxed lunch breaks with your team.
• Driven by our unique corporate culture, the five values "passion for results", "wellbeing", "personal growth", "trust" and "being and acting as one team" determine our daily actions and cooperation.