Sales Support Administrator

Sales Support Administrator

Northampton

£28,000

Full-time, Permanent 

 

Love keeping things organised, enjoy chatting to customers and have a knack for getting things done? This could be just the role for you!

We're looking for a friendly, proactive Sales Support Administrator to join a growing team. You'll play an important part in keeping the sales process running smoothly, looking after customer enquiries, preparing quotes and making sure opportunities don't get missed.

It's a great opportunity for someone who enjoys a varied role, likes taking ownership and wants to build their experience within a commercial team.

 

What will you be doing?

• Picking up incoming customer enquiries and making sure customers get a quick, helpful response.

• Preparing and checking quotations, including reviewing and personalising AI-generated quotes before they go out.

• Getting on the phone to customers to chase quotes, confirm orders and keep conversations moving.

• Helping the sales team with order updates, paperwork and general administration.

• Keeping customer information and activity up to date on the CRM system.

• Spotting larger opportunities and passing them across to the relevant sales team members.

• Building great relationships with customers and making sure they receive a positive experience from start to finish.

 

What are we looking for?

• Experience in sales support, administration, internal sales or customer service.

• A confident communicator who enjoys speaking to people.

• Someone organised, switched on and great with the finer details.

• The ability to juggle different tasks without losing track of what needs doing.

• Comfortable using IT systems, with CRM experience an advantage.

• A positive, can-do attitude and the confidence to get stuck in.

• Someone who takes pride in doing a job well and doesn't need to be chased!

 

Why apply?

This is more than just an admin role. You'll become a key part of a busy sales team, gain valuable commercial experience and have the chance to develop your customer relationship and sales skills.

There's also potential to progress into a Sales Executive role as you grow and develop.

No individual sales targets or commission pressures – just a great opportunity to make a difference, learn new skills and become an important part of the team!