E-Commerce Manager

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.

How you will contribute

You will:

• Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
• Execute the strategy for the customer
• Ensure the delivery of JCBP (Joint Customer Business Plan).
• Optimize the use of resources in order to obtain more profitability in the operations

What you will bring

• A desire to drive your future and accelerate your career and the following experience and knowledge:
• Customer-facing roles
• Growing revenue and market share
• Delivering results and problem solving
• Understanding multiple customers, go-to market strategies, structure and business practices
• Negotiating and influencing skills

More about this role

We are looking for an E-commerce Manager to join our team, owning end-to-end performance across marketplace, quick commerce, and pure-player channels. You will manage P&L, drive promo and activation strategy, and build a full-funnel shopper approach across our e-commerce platforms.

What you need to know about this position:

• Own P&L for assigned e-commerce accounts/channels, driving profitable growth
• Manage end-to-end promo calendar and activation plans across platforms, running A/B tests for promo analysis and campaign optimization
• Build and execute a 360-degree shopper strategy, capturing the shopper at every touchpoint across e-commerce platforms
• Work closely with marketing to plan and manage campaigns tied to commercial priorities, guiding agencies and activation partners on execution
• Drive basket size growth and penetration increase across e-commerce channels
• Manage plans based on ROI/ROAS logic and lead conversion rate (CR) improvement initiatives
• Own market share targets and product forecast planning for e-commerce channels
• Deliver against sales targets across managed accounts/channels
• Collaborate closely with supply chain/logistics and finance teams to ensure availability, service levels, and commercial accuracy
• Track performance, generate insights, and adjust plans proactively

Job specific requirements:

• 7+ years of total professional experience, minimum 3 years in e-commerce within FMCG and/or small domestic appliances (SDA) (quick commerce, marketplace, and/or pure-player channels)
• P&L management experience, comfortable owning and driving commercial results
• Fluent level of English (written and spoken)
• Analytical mindset, comfortable working with data to drive decisions
• Proactive, with open and clear communication style
• Experience in sales and account management
• Trade marketing, distributor management and team management experience is nice-to-have.

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz  Europe GmbH, Switzerland .

No Relocation support available

Business Unit Summary

At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Account Management

Sales