- Location
- Coatesville, PA, United States of America
- Type
- Full-time
- Department
- Customer Service
- Experience
- 1+ years
- Education
- High School
- Source
- Workday
Description
Job Summary
The Customer Service Representative supports the customer service functions of a wide variety of administrative tasks including answering phones, processing vendor and customer transactions, organizing and maintaining information, and providing general office support
Principle Duties and Responsibilities
- Answering phones
- Process customer invoices
- Coordinate customer orders with outside vendors
- Issuing and maintaining sales and purchase orders in our ERP system
- Maintain relationships with outside vendors
- Support the customer service team as well as the sales team
- Perform routine data entry
Qualifications
- Minimum of a high school diploma
- Minimum 1 to 3 years of experience in customer service or administration
- Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook)
- Working knowledge of various office equipment (computer, scanner, etc.)
Benefits currently offered to our employees:
Medical insurance
Health savings account with company contribution
Dental insurance
Vision insurance
Basic and voluntary life insurance
Disability insurance
401(k) plan with company match
Paid vacation and holidays
Stock purchase program with employee discount
Educational reimbursement
Wellness programs and challenges
Other supplemental benefits
The Company is an Equal Opportunity Employer.
