Billing & Finance Specialist

About Dose Health

Dose Health is a fully remote team of around 25 employees dedicated to providing assistive technology solutions. We’re looking for a detail-oriented and proactive Billing & Finance Specialist to join our team.

Role Overview

This role covers two parts:

• On the billing side: managing automated and manual Medicaid/HCBS waiver billing tasks and communicating directly with payers to resolve outstanding claims and ensure timely reimbursement. The ideal candidate is comfortable handling both complex investigative questions and repetitive administrative tasks, has strong communication skills, and can effectively follow up with payers to resolve billing discrepancies.
• On the finance side: processing and matching incoming payments from payers, handling monthly close including AR audit, expense categorization, bank reconciliation, and preparing monthly financial statements. The ideal candidate is comfortable investigating and resolving complex revenue discrepancies, and owning the creation, review, and cadence of financial reports.

Key Responsibilities - Billing

• Learn internal tools to submit automated Medicaid/HCBS waiver claims to payers.
• Perform manual Medicaid/HCBS waiver billing as necessary, including claim submission, resubmission, and adjustments.
• Contact payers to resolve outstanding claims, denied claims, and reimbursement issues.
• Review and correct billing errors to ensure claims are accurate and compliant with payer
• requirements.
• Maintain detailed documentation of all payer communications.
• Become the go-to expert on complex billing questions for the team, Client Support staff, Case Managers, and clients.
• Work to improve billing processes, tools, and automation.
• Learn to bill in new states as we receive new waiver approvals.

Key Responsibilities - Finance

• Learn to use our internal tools to process payer remittances and reconcile payments in QuickBooks.
• Handle month-end clearing account audit, bank transaction matching, expense categorization, and bank account reconciliation.
• Investigate and resolve outstanding revenue issues and discrepancies, including following up with payers on unpaid invoices.
• Work with operations and development teams to continually improve overall revenue cycle management.
• Own the production of monthly financial reports and drive the report review process to meet our communication timelines with investors and bankers.

Qualifications

• High school diploma or equivalent required.
• Prior experience in Medicaid/HCBS waiver billing or claims processing highly desired.
• Strong verbal communication skills and ability to professionally interact with payer
• representatives.
• High attention to detail with excellent organizational skills.
• Ability to work independently and as part of a collaborative team.
• Comfortable using technology and learning to interact with a wide variety of payer portals.
• Experience with basic MySQL or willingness to learn basic skills is a big plus.

Work Environment

This role is a remote position; core hours must overlap by 4 hours with the Central timezone.

Pay & Benefits

• Salary $50,000-55,000/year
• Benefits:
  • Paid holidays, unlimited PTO
  • Phone and 75% internet reimbursement
  • 12 weeks paid parental leave
  • Health Insurance Reimbursement Account (QSEHRA)
  • Home office equipment and technology setup
  • 401k
  • TSA Pre-check to attend conferences if desired
  • Annual staff retreat

Why Join Dose Health?

• Work in a mission-driven company that makes a real impact.
• Join a small, collaborative, and supportive remote team.
• Opportunities for growth as we continue to expand.

Interested? Apply today and help us to continue to provide outstanding support to our clients!