As a Sales Operation Specialist, you’ll be part of our Sales team. You’ll get to:

• Sales Policy Operations & Compliance

Assist in driving the standardization of sales policies, including internal release and version control, to ensure alignment between frontline execution and company strategy. Regularly review and retire outdated or conflicting process documents, develop clear SOPs, and serve as the authoritative information source for sales teams regarding operational rules. Participate in compliance reviews of existing processes, propose optimization suggestions for policy implementation pain points, and improve document processing efficiency and rule implementation accuracy.

• Dealer Lifecycle Management 

Serve as the primary point of contact for new dealer onboarding, overseeing end-to-end qualification screening, master data maintenance, and related file management. Ensure new dealer onboarding complies with internal regulations, coordinate with the sales team to resolve data discrepancies and process bottlenecks, and safeguard the accuracy and integrity of channel master data. Regularly review and clean up dormant/invalid dealer records and assist in the cleansing and updating of channel data.

• Sales Operations Coordination

Collaborate with the team to assist in completing daily sales data cleansing, verification, report consolidation, and cross-departmental coordination tasks. Ensure standardized governance of sales operations documentation, and strictly enforce confidentiality requirements for core business data (including customer lists and internal operational information).

The Person

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Associate degree or above, preferably in Business Administration, Marketing, or related fields.
• Minimum 2 years of experience in channel management, dealer operations, or sales support.
• Excellent cross-departmental communication and coordination skills, with a proven ability to drive process implementation and strong sense of teamwork.
• Highly detail-oriented and responsible, with a strong sense of compliance and confidentiality; able to perform under pressure.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.