- Location
- Bengaluru, India
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Services
- Seniority
- Entry
- Source
- Lever
Description
About Us:
Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.
Position Overview:
The Associate Production Support Analyst (APSA) is the primary contact for end users of endpoint Interactive Response Technology (IRT) systems. The person in this role will work independently with guidance from the PSA, Senior PSA, or Lead PSA. The role requires interaction with internal study teams and external customers.
* This role can be based remotely in India and will have working hours from Monday - Friday 930p-530a Indian Standard Time
Skills
SQLCustomer Service