Sr. Workplace Services Coordinator

Realtor.com is currently looking for a Sr. Workplace Services Coordinator to join our team in our Scottsdale, AZ (hybrid/3 Days in Office).

The Sr. Workplace Services Coordinator will be a point of contact for internal and external customers seeking support and information from the Facilities organization. The Sr. Workplace Services Coordinator will provide support to the Director of Workplace Services and the Facilities organization, manage company functions including office security, security badge and access assignments, emergency alerts, health & safety, business continuity, sustainability, space planning, events coordination, workorder management, daily office operations, and providing hands-on general support services for divisional staff.

Additionally, the Sr. Workplace Services Coordinator, under the supervision of the Director of Workplace Services, will manage all outside contractors in support of the Facilities Department, including records & contracts, and coordinate project activities as required.

Top Reasons to Apply:

• Facilities & Operations: Managed daily office operations, work order systems, vendor relations, and hands-on maintenance, including space planning and furniture reconfigurations.
• Security & Safety: Oversaw badge/access systems and video surveillance, while enforcing OSHA standards, emergency protocols, and business continuity plans.
• Projects & Event Support: Coordinate end-to-end event logistics, asset tracking, shipping/receiving, and enterprise sustainability initiatives.

What You Will Do:

• Assist company efforts to develop security protocols enterprise wide. Be point of contact for local security related incidents including incident reporting & management, report writing, and liaise with Realtor.com and its parent company as required on all security related events.
• Assist company efforts to develop health & safety protocols to include on-going management of local safety program. Conduct annual evacuation drills.
• Manage local office security through video surveillance and badge access. Create and assign keys, badges, and picture ID’s as needed.
• Assist in the ongoing development and daily management of the business continuity (disaster recovery) plan.
• Help manage the sustainability program, including quarterly data gathering in partnership with the company’s parent company.
• Manage space planning projects. Coordinate planning, developing, and implementing departmental moves to include workstation reconfigures & adjustments.
• Help coordinate company events including logistics, vendor service contracts, insurance, ordering, setup, breakdown, and cleanup.
• Assist with maintenance of office/kitchen equipment, furniture, and fixtures.
• Perform a variety of building engineer duties such as hanging whiteboards & TV’s, furniture repair & assembly, patching & painting, and light plumbing/electrical/HVAC as needed.
• Assist with regular maintenance and general upkeep throughout the facility to ensure a clean and safe working environment.
• Order coffee/pantry/office supplies, facilities equipment, furniture, and fixtures as needed.
• Provide general assistance to employees and manage work orders through an online ticketing system.
• Perform a variety of administrative support activities relating to Shipping & Receiving to include mail delivery; processing of incoming/outgoing UPS, FedEx, USPS; and employee assistance with shipping services.
• Coordinate the retrieval of company assets while proactively managing the Workplace Services portion of the HR term tracker.
• Liaise with vendors, building engineers, and property management team while fostering positive working relationships.
• Liaise with Workplace Services leadership and other Facilities team members throughout the Realtor.com enterprise.
• Provide assistance and support on projects throughout the Realtor.com enterprise. Some travel may be required.

What You'll Bring:

• Project management experience with emphasis on developing and implementing policies and procedures.
• Knowledge of office security and safety. Honeywell system management a plus.
• Experience with developing, implementing, & enforcing security and safety protocols, business continuity (disaster recovery) plans, sustainability efforts.
• Experience with OfficeSpace spacing planning software preferred.
• Experience The Receptionist or other visitor management software a plus.
• Working knowledge OSHA standards for office environments.
• Health & safety certifications a plus.
• Previous security management experience a plus.
• Detailed and customer service oriented.
• Ability to multitask in a fast pace working environment.
• PC literate with working knowledge of Microsoft applications.
• Ability to lift 50 lbs. and cart 100+lbs.
• Have a neat and tidy appearance with excellent written and verbal communication skills.
• Hands-on experience with making repairs and modifications to a building’s infrastructure and modular furniture.
• Some travel may be required
• Position is in-office full time Mon-Fri with afterhours and weekend availability as required.

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location