Senior Manager of Business Intelligence - Mobile (Onsite - Plano, TX)

Position Summary

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

Role & Responsibilities

We are seeking a highly skilled and visionary Senior Manager of Business Intelligence (BI) to lead and elevate our data strategy, analytics, and operational insights within the Samsung Mobile eXperience (MX) division. This pivotal role will focus on driving data-driven decision-making, internal system management, optimizing business performance, and implementing cutting-edge agentic AI applications to enhance consumer/competitor insights and operational efficiency.

• Smartphone Sales Analysis: Leverage advanced analytics to analyze smartphone sales data, identify trends, and provide actionable insights to support strategic decision-making.
• Cross-Functional Collaboration: Partner with cross-functional leaders to ensure scalable, governed, and trusted data products that align with business objectives.
• Agentic AI Implementation: Drive the integration of agentic AI applications to optimize data workflows, enhance consumer/competitor insights, and improve operational efficiency.
• Strategic Insights: Analyze internal and external business environments to identify critical issues, assess risks and opportunities, and develop responsive strategies to meet performance targets.
• Actionable Reporting: Translate complex data and analytics into clear, actionable insights for senior leadership, supporting executive decision-making.
• Competitive Strategy: Develop action plans to strengthen competitiveness by assessing internal competencies and processes.
• Global Communication: Communicate strategic vision globally and execute high-priority tasks to support top management.

Minimum Qualifications

• Experience: 8+ years in data analysis or business intelligence, with prior management experience.
• Technical Skills: Advanced knowledge of SQL for database querying, Excel, and BI platforms. Experience with agentic AI applications is highly desirable.
• Education: Bachelor's degree in business, computer science, finance, or a related field. Master's degree preferred.
• Communication: Proven ability to translate complex analysis into clear, actionable recommendations and communicate insights to executive and non-technical audiences.

Skills and Qualifications

Preferred Qualifications:

• A forward-thinking leader who can bridge the gap between human users and intelligent technology.
• Passionate about leveraging AI and machine learning to enhance consumer/competitor insights and operational efficiency.
• Strong analytical mindset with a focus on delivering impactful business outcomes.

#LI-RM1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.