- Location
- Mount Carmel Hospice, United States of America
- Type
- Full-time
- Department
- Healthcare
- Experience
- 2+ years
- Source
- Workday
Description
Employment Type:
Full timeShift:
Description:
Home Care / Hospice CoordinatorMake a Meaningful Impact in Patient Care Transitions
We are seeking a Home Care / Hospice Coordinator to serve as a key liaison between the acute care setting and post‑acute home care and hospice services. In this role, you will help ensure smooth, timely, and compassionate transitions for patients and families while building strong relationships with hospital staff and community providers.
This is an excellent opportunity for a clinically experienced professional who enjoys collaboration, education, and patient advocacy—while also contributing to referral growth and service excellence.
What You’ll Do
- Serve as the primary point of contact for hospital case managers, discharge planners, physicians, and care teams regarding home care and hospice services
- Facilitate and coordinate referrals from the acute care setting to home care or hospice
- Educate hospital staff, physicians, patients, and families on available services and care options
- Conduct initial assessments of home care needs and document care plans in compliance with policy
- Obtain physician orders and coordinate timely initiation of services
- Gather, review, and transmit clinical documentation to agency intake
- Communicate insurance coverage details and explain financial responsibility to patients and families
- Maintain ongoing communication with physicians, intake teams, families, and care partners
- Participate in quality improvement initiatives and support new program development
- Build and maintain referral relationships through hospital rounding and provider visits
- Meet established referral or sales performance expectations
- Uphold confidentiality, compliance standards, and organizational values at all times
What We’re Looking For
Required Qualifications
Bachelor’s degree or equivalent experience
- Minimum of 2 years of experience in acute care, care coordination, customer service, sales/marketing, or a related role
- Excellent verbal and written communication skills
- Valid driver’s license and reliable transportation
Preferred Qualifications
- Graduate of an approved clinical education program
- Current clinical license in the state of employment
- Experience with discharge planning, case management, or post‑acute care services
Why Join Us
Meaningful, patient‑centered work supporting safe and effective care transitions
- Collaborative environment with physicians, nurses, and interdisciplinary teams
- Opportunity to influence quality outcomes and community‑based care delivery
- Professional growth through education, mentoring, and program development
- Supportive mission‑driven organization committed to ethics, quality, and service excellence
Work Environment & Expectations
Combination of hospital‑based presence and community/provider travel
- Fast‑paced role requiring organization, adaptability, and strong clinical judgment
- Physical activity includes walking hospital units and occasional lifting or positioning
Ready to Make a Difference?
Apply today to join a team dedicated to exceptional care coordination, compassionate service, and positive patient outcomes.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Skills
Patient CareComplianceCustomer Service
