Revenue Assurance - Product Manager

The client is a global leader in Telecom Revenue Assurance/Business Assurance solutions. Our winning aspiration is to empower every digital journey to be fearless, seamless and fraud-free.

 

Location (Global): India - Remote

 

To fulfil our aspiration and to meet market expectations, we are building/enhancing our flagship Revenue Assurance/Business Assurance solutions/products, which meet and exceed market expectations in the following areas:

1. Products that transform from traditional Rules and Reconciliations to Autonomous Assurance
2. Products that leverage GenAI not only for augmented use cases but identification of new controls and the resolution of identified issues
3. Products that help Subex retain and grow its industry leadership position

 

The journey is exciting and challenging. It has a combination of 0 to 1 journeys, as well as scaling and retaining the lead of a well-established product.

The product manager brings to their product team a solid knowledge of the various constraints of the business:

– Constraints from marketing, sales, service, finance, legal, and privacy are typical examples.
– The product manager also contributes to the product team a deep knowledge of our users and customers, and the data about how our customers engage with our products.
– Finally, the product manager tracks industry trends and the competitive landscape as they pertain to his or her product.
While each member of the product team may be accountable for a specific risk, at the Company, product managers understand that consistent innovation is the result of each member of the product team contributing their passion and their ideas. The product manager collaborates closely with product designers and engineers to discover effective solutions, and then works together to deliver those solutions to market.

While we empower our product teams to figure out the best solutions to the problems that need to be solved, we also hold those teams accountable for the results. Making a release is necessary, but not sufficient. We look for product managers who are not afraid of signing up for results, even when this means they have to work through others to achieve the necessary results.

1. Deep knowledge of customers and the domain. Product Managers are expected to be domain leaders and also understand customers' real issues, desires, their business priorities, how they work and how they buy. This knowledge informs so many of the product decisions that must be made on a day-to-day basis
2. Deep knowledge of data. Product Managers are expected to understand what customers are doing with their products. As such, product managers need to understand OI, revenue data and product usage/ adoption data. Product managers at the company are expected to be measured based on product revenues.
3. Deep knowledge of Business. Successful products are not only loved by customers, but they must also be profitable for the company's business. Therefore, it is important for product managers to understand how the company as a business works, understand costs, revenue and profitability on a per product basis.
4. Deep knowledge of the market and industry. This includes not only competitors, but also key technology trends, customer behaviours and expectations, following industry analysts, influencing industry forums and collaborating with marketing on creating product visibility.

 

Business Acumen:
- Align to business goals
- GTM Strategy
- Market Research
- Marketing Strategy
Product Design:
- Opportunity Analysis
- Problem Definition
- Develop mockups
- Ideation
- Prototyping
User Empathy:
- Journey Mapping
- Surveys
- Interviews
- Usability Testing
Data Analysis:
- Analyze Data
- Funnel Analysis
- Forecasting

- Product Launch Management
- Post Launch Management

 

- The ideal candidate shall be highly motivated and bring both the practical experience of designing and building products, preferably in the telecom Revenue Assurance domain and should have a flair for developing new ideas
- Experienced in running successful GTM of products
- Execution & Delivery: Drive end-to-end product lifecycle from ideation and prototyping to launch and post-release iterations.
- Cross-Functional Leadership: Work closely with developers, data scientists, ML engineers, UX designers, and developers to deliver scalable AI features.
- Customer Focus: Conduct market research, user interviews, and feedback sessions to inform product direction.
- Technical Guidance: Understand AI/ML models, APIs, and system architectures to make informed trade-offs and support engineering discussions.
- Experience of working with LLMs, NLP, computer vision, or recommendation systems is a plus
- Experience in using AI coding environments is a plus
- Have a good understanding of security, scalability, and infrastructure concepts
- Excellent communication, analytical, and stakeholder management skills

 

• - Graduate/Post Graduate in engineering from a premier institute
• - MBA from a leading B School
• - Minimum of 10 years of industry experience where at least the last 4 to 5 years in a product management role