Professional, Facilities Management

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title

Senior Facility Manager

 

Department

Work Dynamics

 

Reporting Relationships

Operation Supervisor

 

Location

Client Site, Otemachi- Tokyo

 

Responsibilities

Overall Role

Facility Manager is responsible for providing a good working environment for clients. This person will handle all Facility related tasks and ad-hoc requests, financial tasks at the office onsite located in Tokyo. Daily communication with clients based in Australia and India, as well as regular coordination with Japan representative in Tokyo, will be a key part of this role.

 

Key Tasks & Responsibilities

 

1. Provide daily on-site operations support to Infosys Japan office

2. Reception

  o Welcome guests

  o Meeting room set up / clean after used

3. Mail / courier services

4. Security and Employee ID card

o Arrange ID card for new hire, request printing to India office

o Return or dispose resigned employee ID card

5. Pantry Services

  o Beverage order (1 Suntory water server / 1 Coca Cola vending machine / Apex coffee)

o Ensure timely replenishment and proper disposal (support)

6. BCP plan support / emergency supplies arrangement and provide inventory check

7. PPM arrangement such as UPS about 4-5 units, AC, cleaning, lighting, pest control

  Most assets are taken care by landlord.

8. Track and maintain preventive and planned maintenance of office

9. Provide proper repair arrangements on Infosys assets

10. Manage and provide proper communication with vendors and landlord who provide services including

11. Maintain and order office supplies and stationery (support)

12. Finance

    o PO creation

    o Leasing / FM services related invoice management (send invoices to offsite team)

Invoice management 10-15 invoices

 

13. Monitor and respond to email and inquiries related to office services

14. Any other facility or workplace services related activities and when requested by Client

15. Support Projects as needed (Expansion planned in next Summer)

- Event

All hands event every Quarter

Year end party (support as needed)

 

Annual fixed asset verification

Escort vendor when they access HR/FIN/IT room

Ariba support between vendor registration mainly language support

 

Required qualifications, experience, skills and others.

Knowledge and Skills Required

-        Minimum 3 years’ experience in building services or facilities management / related work

-        Business level of Japanese, verbal and written

-        Daily conversation in English / Japanese

 

Competencies

-        Excellent communication skills, both written and verbal, as well as interpersonal skills.

-        Ability to achieve efficient operations through time and task management skills and motivated work execution capabilities.

-        Flexible mind and correspondence, communicating with stakeholders in India, Australia and Japan.

-        Able to see things from the client’s standpoint, listen and observe to anticipate client’s needs.

Location:

On-site –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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