- Location
- Rio Rancho, NM
- Workplace
- Onsite
- Seniority
- Manager
- Experience
- 2+ years
- Source
- Paylocity
Description
Description
At Chalmers Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Chalmers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Job Responsibilities
Essential Duties and Responsibilities include the following:
Sells financing to customers
Responsible for the attainment and gross production of financial services’ goals and objectives
Reviews customer credit applications
Makes extended service contracts and other owner protection programs available to customers
Utilizes the menu selling process
Ensures necessary documentation for each deal is complete by utilizing a deal checklist.
Maintains Customer Satisfaction scores at or above company standards
Works closely with sales team
Ensures compliance with all laws and regulatory obligations relative to financial services and products.
Supports the dealership’s initiative in Safeguard and Transaction compliance programs
Complies with all Safeguard and Transaction compliance rules and regulations
Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations
Oversees completion and submission of all financing documents
Acts as liaison between the customer and the lending institution
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Ensures adherence to F&I reporting requirements of company
Attends weekly manager meetings
Maintains effective employee relations
Promotes and maintains good CSI
Show video disclosure 100% of the time
Other duties as assigned
WHAT WE OFFER:
Medical, Dental and Vision
401(k) Plan
Paid time off
Growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Onsite Medical Clinic
Saturday lunches
Requirements
Submit to and successfully pass a background check and pre-employment drug testing
Current, valid New Mexico Driver's License with good driving record
At least 2 years automotive dealership F&I producer experience
Finance and Insurance Management training preferred
Strong record of positive Customer Satisfaction results
Proven track record
Team-oriented