Restaurant Supervisor - Axels

Description

Working in the hotel industry is an exciting, fun, hospitable experience. Do you love working with amazing people & customers? Join our team at the DoubleTree by Hilton Hotel where we have our full service restaurant, Axel's Steakhouse, several banquet options to accommodate any party size and 254 hotel rooms. The team building work atmosphere allows you to develop prosperous work relationships, with paid training, team member appreciation events and several employee recognition programs and so much more!! 

Under the leadership of the Restaurant Manager, the F&B Supervisor oversees daily operations.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Interact with guests to ensure that their dining experience is flawless.
• Ensure servers, bussers, bartenders, cashiers, and In-Room dining personnel are performing according to standards and provide the necessary support.
• Assess guests need and preferences and make recommendations
• Take orders and serve meals and drinks if necessary.
• Check identification to verify patron meets legal drinking age requirement
• Ensure inventory and supplies are re-stocked and available.
• Assist with payroll, scheduling, and administrative procedures as needed.
• Comply with all food & beverage regulations and brand standards
• Complete any tasks your supervisor/manager instructs you to complete.

Competencies:

1. Attention to Detail - Constantly - be attentive to guests needs
2. Communication. - Constantly.
3. Flexibility – Constantly. Varied tasks under varied conditions.
4. Pace - Constantly. Must adapt to business demands
5. Deadlines – Constantly. Ensure all orders are served in allotted time.

Supervisory Responsibility

Assist with supervising restaurant, cocktail, room service servers, bartenders, bus help, greeters.

Work Site

Bar, Restaurant, and In-Room Dining areas.

Physical Demands

• STANDING/WALKING: Constantly.
• KNEELING/CRAWLING: Often.
• STOOPING (BEND AT WAIST): Often
• TWISTING (KNEES/WAIST/NECK): Constantly.
• REACHING (OVERHEAD/EXTENSION): Constantly.
• HANDLING/GRASPING: Constantly.
• LIFTING: Constantly
• CROUCHING (BEND AT KNEES): Constantly.
• BALANCING: Constantly

Position Type/Expected Hours of Work

Full-time position. Must be available to work weekends. Flex scheduled days and Holidays as dictated by business demands.

Travel

No Travel required

Requirements

Required Education and Experience

• High School Diploma or Equivalent
• One year of serving experience preferred
• Excellent knowledge of in mixing, garnishing and serving drinks
• Computer literacy
• Knowledge of a second language is a plus
• Positive attitude and excellent communication skills
• Detailed oriented
• Relevant training certificate

ADA Statement: If you need an accommodation during the application or interview process or to perform the essential functions of the job, we encourage you to let us know so we can explore appropriate support.

EEOC Statement: We are an equal opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics. 

Work Authorization/Security Clearance (if applicable)

Must be authorized to work in the United States of America.