Documentation Specialist & Technical Illustrator - Installation Instructions

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

Job Summary

Signify is looking for an experienced Documentation Specialist & Technical Illustrator to create installation instructions for hardware products, including clear 2D technical illustrations.

The role also contributes to technical writing and demo content for hardware and software applications. You will collaborate with global teams to deliver high-quality, user-centric documentation that enables installers to correctly mount and configure products.

Key Responsibilities

• Own end-to-end creation of 2D technical illustrations and installation instruction documents guiding step-by-step installation
• Design content for both:
  • Print (folded in-box leaflets)
  • Digital (PDF and web formats)
• Translate engineering inputs into intuitive visuals, diagrams, workflows, and text
• Contribute to software application manuals, guides, and help content
• Create demo videos or walkthroughs for software and hardware where needed
• Participate in content reviews, editing, and quality checks
• Work closely with engineering, product management, and global documentation teams
• Follow structured authoring practices (DITA/CMS-based environments preferred)
• Adopt and follow established documentation processes and standards
• Ensure compliance with templates and quality guidelines
• Manage multiple deliverables independently with minimal supervision

Required Skills & Qualifications

Education

Degree in Technical Communication, Graphic Design, Visual Communication, Engineering, or related field, or relevant practical experience

Experience & Skills

• 5–10 years of relevant experience
• Strong expertise in 2D installation illustrations (must-have), Adobe tools (Illustrator, Photoshop, InDesign)
• Familiarity with technical documentation, structured authoring tools (DITA/CMS) - preferred
• Basic video editing skills (Camtasia, Premiere Pro, After Effects, or similar)

Core Competencies

• Strong visual communication and attention to detail
• Ability to simplify complex technical concepts
• Good stakeholder communication and collaboration skills
• High ownership and accountability

Why Join Signify

• Work in a global Technical Communications team shaping user experience
• Blend visual design with technical writing
• Collaborate with international stakeholders
• Drive innovation in installation and digital content
• Strong growth opportunities in Technical Communication

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.