- Location
- Pasig, Metro Manila, Philippines · published
- Type
- Full-time
- Department
- Human Resources
- Source
- Workable
Description
KEY RESPONSIBILITIES
● Claims Management: Coordinate the intake and reporting of all workplace injuries and workers’ compensation claims, ensuring claims are reported to carriers/third-party administrators (TPAs) within required timelines. Maintain accurate and organized claim documentation and records, monitor claim status, and proactively follow up with adjusters, employees, and providers.
● Employee Support and Communication: Serve as the primary point of contact for injured employees throughout the claims process. Provide regular updates to leadership and stakeholders on claim progress.
● Return-to-Work Coordination: Collaborate with community managers, insurance providers, and TPAs to facilitate modified duty assignments. Ensure compliance with medical restrictions and transitional work programs, track return-to-work progress, and identify opportunities to reduce lost time.
● Compliance and Risk Management: Ensure compliance with state and federal workers’ compensation regulations (e.g., L&I requirements, if applicable). Assist with audits, claims reviews, and regulatory reporting, and help develop and improve workers’ compensation processes and policies.
● Incident Reporting and Trending: Coordinate the reporting and documentation of all employee and resident incidents, including injuries, near misses, and property damage. Review incident reports for completeness and accuracy, track and trend incidents (such as slips, trips, and falls), and provide recommendations to reduce risk.
● Collaboration and Support: Support the Legal/Risk department with other projects and tasks related to safety, risk management, and legal matters. Provide back-up support to the Compliance Specialist and Compliance Coordinator.