Product Owner (Delivery)

Role Summary

The Product Owner (Delivery) translates the Product Roadmap into well-defined features and ensures they are delivered on time, within scope, and to the expected quality standards.

Working closely with the Product Manager, this role owns the day-to-day execution of product delivery, including backlog prioritization, user story definition, sprint planning, release coordination, and delivery quality. While the Product Manager defines what to build and why, the Product Owner focuses on how and when features are delivered.

This role focuses on delivering product features aligned with the Product Roadmap, rather than managing customer contract commitments or sales-driven scope.

Key Responsibilities

• Roadmap Execution and Requirements Definition
• • Collaborate with the Product Manager to understand the objectives, user needs, and success metrics behind each Roadmap initiative.
  • Break down initiatives and epics into clear user stories with well-defined, testable acceptance criteria.
  • Work with UX/UI designers to ensure designs and requirements are ready before stories enter a sprint.
  • Identify technical dependencies, delivery risks, and cross-functional requirements early.
• Product Backlog and Release Planning
• • Own and prioritize the Product Backlog based on business value, risk, dependencies, and delivery priorities.
  • Develop release plans with the Engineering Lead, ensuring alignment with Roadmap timelines.
  • Facilitate backlog refinement, sprint planning, and sprint reviews.
  • Make day-to-day requirement decisions and manage scope trade-offs during sprints, keeping the Product Manager informed of significant changes.
• Delivery Management and Quality Assurance
• • Monitor release progress and proactively communicate risks that may affect Roadmap commitments.
  • Collaborate with QA to define test scenarios and validate deliverables against acceptance criteria and the Definition of Done.
  • Coordinate release readiness with the Platform team, including release notes, feature flags, and deployment plans.
  • Document new features and facilitate knowledge transfer to Support, Delivery, and Sales teams.
• Post-Release Measurement and Continuous Improvement
• • Track feature adoption and performance metrics with the Product Manager after launch.
  • Gather feedback from users, Support, and customer-facing teams and translate insights into backlog improvements.
  • Balance new feature development with bug fixes, product stability, and technical debt reduction.
• Stakeholder Communication and Process Improvement
• • Communicate release progress, delivery risks, and trade-offs to the Product Manager and relevant leadership.
  • Serve as the primary point of contact for the development team on features in progress.
  • Facilitate retrospectives and continuously improve product delivery practices and team workflows.

Required Qualifications

• Bachelor's degree or higher in Computer Engineering, Computer Science, Information Systems, Business Administration, or a related field.
• 3–5 years of experience as a Product Owner or Business Analyst within a software product team, preferably in SaaS or platform environments.
• Solid understanding of Agile/Scrum methodologies and hands-on experience managing a Product Backlog.
• Ability to write clear user stories, acceptance criteria, and product requirements.
• Good understanding of the end-to-end product development lifecycle, from discovery and design through development, testing, and release.
• Sufficient technical knowledge to collaborate effectively with developers on APIs, integrations, and data flows.
• Proficiency in Jira, Confluence, and Figma.
• Strong communication in English and Native in Thai.

Preferred Qualifications

• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification.
• Experience developing AI chatbots, conversational AI, LLM-based applications, or AI agent products.
• Experience with B2B SaaS or platform products serving multiple enterprise customers.
• Experience using product analytics, experimentation, or A/B testing to inform decisions.
• Understanding of security and personal data protection requirements, including Thailand's Personal Data Protection Act (PDPA).

Key Competencies

• Ownership: Takes responsibility for feature delivery and outcomes through to the end user.
• Prioritization: Makes informed decisions on priorities and scope trade-offs under time and resource constraints.
• Stakeholder Management: Aligns stakeholders, manages competing priorities, and proposes practical alternatives while maintaining Roadmap objectives.
• Communication: Translates technical concepts into business terms and communicates business needs clearly to technical teams.
• Problem-Solving: Identifies root causes, evaluates options, and develops practical solutions.
• User-Centric Mindset: Keeps user needs and product value at the center of delivery decisions.

Key Collaborators

• Product Manager: Aligns on Roadmap objectives, priorities, success metrics, and delivery trade-offs.
• Engineering Lead and Development Team: Coordinates sprint planning, implementation decisions, and release execution.
• UX/UI Designer: Ensures designs and user requirements are ready for development.
• QA Team: Defines test scenarios, validates acceptance criteria, and manages defect resolution.
• Platform Team: Coordinates release readiness, environments, and deployments.
• Support, Delivery, and Sales Teams: Facilitates feature knowledge transfer and incorporates customer and user feedback into the Product Backlog.

What's in it for you:

At Amity, we are dedicated to creating a dynamic and supportive work environment that prioritizes growth, learning, and inclusivity. As an equal opportunity employer, we welcome applicants from all backgrounds, embracing diversity in ethnicity, gender, disability, religion, belief, sexual orientation, and age. Join our Bangkok team to enjoy a wide range of benefits as we innovate and grow together.

Discover more about our team values, benefits, and career opportunities at Amity Solutions Bangkok on ourofficial website.