Engineering Manager

Engineering Change Notice (ECN) Governance:

• Own and continuously improve the end-to-end ECN implementation process, from change release through effective date execution on the factory floor. 

• Develop and maintain standard work procedures governing ECN review, approval routing, material readiness confirmation, and plant effectivity date setting. 

• Facilitate the Change Control Board (CCB) cadence across all sites, ensuring effectivity dates align with product change periods and/or all functional group readiness. 

• Coordinate with Factory Product Engineering, Supply Chain, and Materials teams to resolve ECN-related material shortages and obsolescence issues at ramp-up and phase-out. 

• Track ECN aging, cycle time, and on-time implementation metrics at each facility; escalate systemic blockers to leadership. 

Engineering Metrics & KPI Management:

• Develop, standardize, and own the engineering performance metrics framework used to assess the health of engineering processes across all Chillers N. America sites. 

• Define and maintain KPIs covering ECN cycle time, design review effectiveness, FMEA timing and completeness, first-pass release quality, and change-driven production disruptions. 

• Build and maintain recurring reporting dashboards and cadence reviews that communicate engineering performance to functional leadership, factory engineering leadership, including VP-level distribution. 

• Identify unfavorable trends in KPI data, form teams to conduct root cause analysis, and drive countermeasure development in collaboration with Factory Product Engineering and Program Management teams. 

• Align engineering metrics with lean daily management principles; ensure plant-level teams have visibility into their individual performance against targets.

Process Standardization & Cross-Site Governance:

• Drive commonality of engineering processes, standard work, and documentation templates across the Stiva campus, Durango, San Antonio, and Cienega facilities. 

• Lead the development, documentation, and deployment of engineering procedure documents including ECN lifecycle procedures, CCB standard work, and Product Change Material Readiness frameworks. 

• Conduct periodic process audits at each facility to assess adherence to standard work and identify improvement opportunities. 

• Align process standards as applicable with the JCI global engineering model and focus factory strategy. 

• Serve as the subject matter expert on engineering governance documentation; maintain a controlled library of process procedures and policy documents. 

• Facilitate cross-site communities of practice to share lessons learned, deploy best practices, and reduce variation in how engineering changes are executed.

Engineering Procedure Development & Documentation:

• Lead the development, enhancement, and formal documentation of engineering procedures across the Chillers N. America organization, including but not limited to ECN lifecycle procedures and sustaining engineering workflows. 

• Assess existing engineering procedures for gaps, inconsistencies, or outdated content; initiate and manage improvement projects to bring procedures to current best practice. 

• Establish and maintain a governed document control framework for all engineering procedures, ensuring documents are version-controlled, reviewed on a defined cadence, and accessible to all relevant sites. 

• Collaborate with Factory Product Engineering, Contract Engineering, and Sustaining Engineering teams to capture tacit process knowledge and convert it into formal, auditable standard work. 

• Develop bilingual (English/Spanish) procedure documentation where required to support effective deployment across U.S. and Mexico facilities. 

• Coordinate with Quality and Operations teams to ensure engineering procedures align with broader quality management system requirements and manufacturing compliance standards. 

• Facilitate procedure training and deployment activities when new or revised procedures are released, tracking adoption and effectiveness at each site. 

Cross-Functional Communication & Stakeholder Engagement:

Required:

• Bachelor's degree in Engineering, Business, Quality Management, Operations Management, or a related technical discipline; or equivalent practical experience. 

• 8+ years of experience in a manufacturing or industrial environment, with demonstrated involvement in engineering change management, process governance, or operations coordination. 

• Well-versed in the roles and interactions of key functional teams within a factory setting, including Planning, Procurement, Purchasing, Manufacturing Engineering, and Product Engineering. 

• Strong working knowledge of Engineering Change Notice (ECN) processes, change control governance, and product lifecycle management. 

• Experience developing, tracking, and presenting engineering performance metrics and KPIs to multi-level audiences. 

• Proven ability to collaborate with and influence cross-functional teams without direct authority. 

• Experience working across multiple manufacturing sites and driving process consistency in a multi-plant environment. 

• Proficiency with SAP or equivalent ERP systems for material management and engineering change effectivity. 

• Bilingual: Spanish and English (written and verbal) required due to the multi-site scope spanning Mexico and the United States.

Preferred:

• Experience in HVAC, chiller, or related industrial capital equipment manufacturing. 

• Familiarity with lean manufacturing principles and lean daily management systems. 

• Knowledge of FMEA (Design and Process), Design Review best practices, and product release quality methodologies. 

• Experience with SAP KMAT/variant configuration, P-status lifecycle management, and BOM structure governance. 

• Familiarity with A3/8D problem-solving methodologies and quality management systems. 

• Prior experience authoring and deploying engineering process procedure documentation (standard work, policy documents, work instructions). 

• Project Management Professional (PMP) certification or equivalent experience in project and program coordination.