Transportation Security Officer: Airport Patrol Customer Support

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Transportation Security Officer: Airport Patrol Customer Support in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Government, and more. As an unarmed Patrol Officer at a government airport location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service to travelers, visitors, and staff. You will communicate professionally, report observations, and support a welcoming environment while embodying Allied Universal’s agile, reliable, innovative, and people-first values through teamwork and integrity.

Position Type: Full Time

Pay Rate: $24.25 / Hour

 

Job Schedule:

DayTimeMon03:30 PM - 12:00 AMWed03:30 PM - 12:00 AMThur03:30 PM - 12:00 AMSat03:30 PM - 12:00 AMSun03:30 PM - 12:00 AM

Requirements:

• 18+ Years of Age
• Valid Drivers License
• Must be able to read, write and speak English fluently
• Ability to use computers - basic computer knowledge
• Ability to pass a background check, drug screen, and physical exam

 

What You'll Do:

• Provide customer service to travelers, visitors, and airport personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, following established airport and governmental procedures.
• Conduct regular and random patrols of airport facilities, terminals, public areas, parking areas, access points, and perimeter locations to help identify and report unusual activity or conditions.
• Monitor access points and restricted areas, verify credentials as required, and report unauthorized access or policy violations to appropriate personnel.
• Document incidents, observations, and security-related activities accurately and promptly, and communicate relevant information to site leadership and emergency responders.

Minimum Requirements:

• Customer service experience is preferred.
• The ability to lift more than 20 pounds is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1659531