Ward Clerk

Job Advert

Ward Clark

Rivers Hospital - Sawbridgeworth

Part Time – 20 hours per week

Rivers Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.

The hospital has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or  NHS patients exercising choice through the e-referral system.

The role:

We are currently looking for a ward clerk to join our team at Rivers Hospital to provide an efficient, professional, and confidential administrative service to the ward, supporting the multidisciplinary team in delivering high-quality patient care. The Ward Clerk acts as a key point of contact for patients, relatives, consultants, clinical staff, and external stakeholders, ensuring accurate documentation, effective communication, and smooth ward operations.  

Essential Skills and Experience:

• Outstanding professional customer service and inter-personal skills

• Excellent communication skills

• Flexibility and adaptability to cover the needs of the department/hospital

• Proficiency in Microsoft Office and willingness to learn additional software

• Excellent attention to detail

• Strong organisational and time management skills

• Previous experience of having worked in a hospital setting

Key responsibilities:

• Ensure patient records are accurately maintained and stored in accordance with data protection and confidentiality requirements.

• Prepare and update patient documentation and admission packs.

• Liaise with consultants, clinical teams, diagnostic departments, and external healthcare providers regarding patient appointments and information.

• Coordinate ward stationery and office supply requirements.

• Support with ward stock supplies

• Arrange follow up appointments

• Adhere to Ramsay Health Care policies, procedures, and standards

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:

Health, Wellbeing & Financial Security

Private Medical Cover, with the option to add your partner and dependants

Discounted Bupa Dental Insurance

Life Assurance (Death in Service) x3 your base salary

Private Pension, with Ramsay matching up to 5% after a qualifying period

Employee Assistance Programme

Work–Life Balance

25 days annual leave + bank holidays, with the option to buy or sell additional days

Flexible shift patterns, where possible

Family friendly policies including enhanced parental leave

Volunteer leave to support causes that matter to you

Career Development & Recognition

Training and Development via the Ramsay Academy to support your career development

Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

Access to our benefits platform, offering a wide range of discounts

Cycle2Work scheme

Subsidised staff restaurant, where possible

Free parking on site, where possible

About us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
 

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.