Trade Compliance Analyst | Iskandar Puteri

Company Background

Our client is a leading logistics provider specializing in efficient and reliable supply chain solutions tailored to complex customer needs. With extensive experience across B2B and B2C sectors, the company leverages innovation, automation, and e-commerce growth to deliver smarter and more streamlined operations. They are committed to optimizing supply chain performance and supporting business success through scalable solutions.

Job Descriptions

Primary Job Scope

• Manage International Freight Forwarding companies & Customs Brokers for our customers.
• Responsible for the coordination of all necessary & required documentation for the movement of shipments to and from customers.
• Ensure prompt and effective customs entry of international cargo, accountable for the logistics measures
• Knowledge of Global customs regulations, requirements
• Work effectively with all departments' internal and external utilizing project management communication techniques.
• Handle any other ad-hoc customer solutions projects
• Recognize discrepancies and resolution tactics utilizing RCCA parameters
• Resolves problems and make decisions regarding quality in assigned department
• Ensure Global trade compliance regulations being adhered to
• Knowledge of Dangerous Goods as dictated by IATA & IMDG
• Ability to effectively communicate with global partners & service providers
• Direct & indirect communications with all levels (including senior management) of the customer

Compliance

• Oversee the process review of shipments, to ensure compliance requirements, documentation and any additional requirements as specified by country customs and brokers.
• Resolve shipments with complex customs issues
• Liaise with customer logistics, brokers and carriers to ensure shipments are processed to all customs requirements according to the shipping guide
• Liaise with brokers and customs to resolve custom related exceptions, acquire the required documentation and signatures to release these from customs hold
• Identify updates and gaps in the customer/internal international shipping guides to ensure all exports and imports flow successfully through customs.
• Review complex Bill of Materials (BOM's) for export into emerging market countries and recommend streamlined submission through export process
• Ensure company is in alignment and compliance to corporate processes
• Carry out emerging markets research to develop Standard Operating Procedures (SOP's) to ensure the correct process and guidelines are documented for successful importation.
• Carry out loss analysis and recommend improvements to customs related exceptions to ensure compliance related exceptions are minimized.
• Identify and implement projects and processes to improve compliance processes with brokers, clients and across the internal network

Project Management / Coordination

• Operations specific projects, improvement and maintenance across the network
• Lean deployment activities - Champion Kaizen activities throughout the global team organization.
• Improve Effectiveness of systems and processes across the global network with a focus on intracompany processes and standardization across the network
• Specific Logistics end to end project coordination ensuring all logistics movements are completed to plan to achieve a specific outcome
• Work with clients to identify and drive business opportunities and growth through continuous assessment of client needs and solution development.
• Coordinate value-add logistics projects for the client focusing on: Goal development, Critical path development, project reports, communications and identifying improvement opportunities
• Value added projects / Drive Continuous Improvement across the network utilizing Kaizen techniques including process re-engineering, waste identification, and improving client satisfaction

Job Requirements

• This position requires at least 5 years of relevant experience.
• Strong International Compliance Experience Required
• Strong knowledge of Freight Forwarding and Customs Broker required
  
• Bachelor's degree or equivalent in Logistics or Trade Compliance.
• Excellent Customer Service skills.
• Strong working experience with leading teams internationally
• Must thrive in fast paced dynamic environment
• Strong analytical skills, ability to make decisions
• Ability to multi-task, prioritize and keep calm in a busy work environment.

Location: Iskandar Puteri, Johor

Salary Range: Up to RM5.5k