Assistant Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Assistant Facilities Manager will oversee several soft services – example, Janitorial, Transportation, Cafeteria, Pantry Services, Reception Services, Waste Management, Landscaping, and manage the staff’s/ vendors ’s performance delivery. The focus is primarily on ensuring a first-rate customer experience at all times, working closely between operations and clients to embed experience across all our site services. The Soft Services Manager will oversee all non-technical facility operations while upholding strict compliance with Singapore’s Workplace Safety and Health Act (WSHA). This role is also responsible for driving a zero-harm safety culture across cleaning, security, pest control, and landscaping operations, ensuring all vendors and in-house teams adhere to MOM and NEA regulations

Job Description

• • Planning and scheduling of preventive and corrective maintenance activities for GMP Manufacturing facility space.
  • Coordinates with service providers:

• Janitorial Services: Routine office cleaning, deep carpet cleaning, window washing, and sanitisation.
• Commercial Security: Security guards, access control monitoring, visitor management, and CCTV surveillance.
• Waste Management: Trash removal, recycling programs, electronic waste (e-waste) disposal, and hazardous waste handling.
• Front-of-House: Professional receptionists, lobby management, switchboard operations, and concierge services.
• Catering & Hospitality: Cafeteria management, executive dining services, office coffee/pantry supply, and event catering.
• Pest Control: Preventative treatments, active eradication, wildlife management, and regular pest inspections.
• Landscaping & Grounds: Lawn mowing, indoor plant maintenance, tree trimming, and exterior weed control.
• Mailroom & Logistics: Courier tracking, sorting incoming/outgoing mail, parcel distribution, and shipping management.
• Space Optimization: Workplace seating layouts, move management (internal shifting), and desk booking support.
• Corporate Wellness: Gym/fitness center management, ergonomic office assessments, and wellness room upkeep.
• Laundry & Linen: Uniform cleaning, towel service for gyms, and executive suite linen maintenance.

 

• • Performs routine site inspections to ensure all office space and infrastructure in good condition.
  • To ensure timely renewal of maintenance and/or service contracts with vendors.
  • To ensure works carried out by contractors/service providers has been completed satisfactorily and follow up on any deficiencies, if any.
  • Assists request/complains by employees on facilities need
  • Works closely with clients and suppliers onsite to identify their facility-related enquiries and requirements.
  • Maintains a safe and risk-free GMP space environment by following procedures, rules and regulations.
  • Responsible for handling incoming and outgoing calls including distribution of any messages.
  • Receive, inform and guide visitors including co-ordination with client employees.
  • Provide assistance in general administrative activities and any other duties
  • Participate as a team member in responses to emergency situations for facilities matters
  • Directing first-line complaints in regards to soft services to Facilities Management team
  • Ensure compliance with all governmental regulations on behalf of the client.
  • Prepare monthly management report.
  • Ensure effective completion of all incident reports.
  • Ensure compliance with Jones Lang LaSalle minimum audit standards.
  • Manage end user expectations and requirement.
  • Obtain regular updates from supervisors (of soft services vendors) through weekly/daily briefings to have an overview of the operations of the site.
  • Provide assistance to users as and when required.

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.