HR Coordinator - FTC

Giacom is the only provider of Comms, Cloud, Hardware, and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We’re looking for a HR Coordinator to join our People Operations team in Nelson. This is a hands‑on, detail‑focused role supporting the smooth running of our people processes, from employee lifecycle administration through to payroll preparation and benefits coordination. You’ll be part of a collaborative, supportive team that plays a vital role in creating a great experience for our people across the business.

Please note, this role is a fixed term contract for a period of 12 months to cover secondment within the team.

What you'll be doing

• Keeping our HR system (Cascade) accurate and up to date.

• Preparing contracts, change letters, and HR reports.

• Supporting the full employee lifecycle — from offers and onboarding through to offboarding.

• Supporting monthly payroll administration, including preparing and validating data, managing deadlines, and acting as a key liaison with Payroll.

• Maintaining accurate people data and producing regular and ad‑hoc reports to support audits and wider people insights.

• Coordinating employee benefits administration, including starters, leavers, changes, and responding to benefit-related queries.

• Managing invoices and raising POs through NetSuite.

• Building great relationships across our UK offices.

• Being the friendly first point of contact via our People inbox.

• Getting involved in continuous improvement initiatives and wider people projects.

• Keeping an eye on costs and suggesting smarter, more efficient ways of working.

Your Experience

• Previous experience in HR administration or coordination, ideally with exposure to payroll preparation and benefits processes.

• CIPD Level 3 is a bonus — but not a dealbreaker.

• Confidence using HR systems (Cascade experience is a plus).

• Strong attention to detail with experience managing, maintaining and validating people data.

• Experience of producing HR reports and supporting data requests for audits and internal stakeholders.

• Comfortable working with payroll data and employee benefits administration.

• Digitally savvy, with strong Microsoft 365 skills.

• Clear communicator who’s comfortable supporting colleagues at all levels.

• Highly organised with a love of process and accuracy.

• Calm under pressure and able to juggle multiple priorities.

• Trusted to handle sensitive and confidential information with care and discretion.

• A proactive team player with a practical, can‑do attitude.

• Naturally curious, with a focus on improving processes and driving efficiency.

• Confident in providing polite, constructive challenge to maintain standards and deliver the right outcomes.

What's in it for you?

• Investment in your future career with a variety of learning and development opportunities.

• No dress code - embrace the freedom to bring your whole self to work.

• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!

• A pension plan for your future.

• Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.