Vendor Manager - Customer Support

Last date to apply:

We’re one of the world’s oldest start-ups — and we’re just getting started. 

At Husqvarna Group, innovation is in our DNA. With over 330 years of heritage and a passion for pioneering technology, we design and deliver world class products and solutions for forest, park, garden and construction care. From robotic lawn mowers to cutting-edge chainsaws and sustainable battery systems, we’re shaping the future — and we want you to be part of it. 

About the role

As Vendor Manager, you will be responsible for securing the right vendor setup for Husqvarna’s Global Aftersales Customer Support. You will own vendor contracts end-to-end, ensuring optimal commercial conditions, strong governance frameworks, and high-performing partnerships.

You will lead sourcing strategies and vendor selection, ensuring that the right partners are chosen to meet business needs. Acting as contract owner, you will manage the full lifecycle—from negotiation and onboarding to renewals and continuous optimization—ensuring Husqvarna consistently receives full value from its agreements.

In this role, you will drive vendor performance through structured follow-ups, including Monthly and Quarterly Business Reviews, and monitor KPIs and service level agreements. You will also play a key role in risk management, compliance, and stakeholder alignment, ensuring vendor capabilities meet evolving business requirements.

About you

Desired skills, qualifications, and experience

• Bachelor’s degree in business administration, supply chain management, or a related field
• Extensive experience in vendor management and procurement within customer support environments
• Strong negotiation skills with a proven ability to secure favorable contract terms
• Experience in managing contracts and vendor performance frameworks
• Solid analytical and problem-solving capabilities, particularly in complex vendor environments
• Ability to develop and improve vendor management processes
• Experience working with stakeholder management across multiple functions

Personal attributes

• Structured and detail-oriented with a strong commercial mindset
• Strong communicator with the ability to influence both internal and external stakeholders
• Proactive and solution-oriented, with a continuous improvement mindset
• Able to balance strategic thinking with operational execution
• Results-driven with a focus on creating measurable business impact

Location

This position will be placed in one of our main sites in Sweden (Huskvarna, Stockholm or Jonsered)

Your application:

Can you envision yourself being a part of this? If so, send us your application! Selection is ongoing. Note: We do not accept applications via email due to GDPR compliance.

For questions regarding the role please contact
Hiring Manager: Malin Anglert, [email protected]

For questions regarding the process please contact Talent Acquisition Partner: Jonathan Olsson, [email protected]

Processing of personal data

When you send in your application we will process your personal data. In case we choose to proceed with your application, we will ask you to verify your identity before giving you a job offer. When recruiting for the role of Vendor Manager, we may also carry out an additional background check in the form of a credit check (Sw. kreditupplysning).

For more information about how we process your personal data, who we may share it with and what rights you have, please see our privacy notice.

Winning Through Culture

We believe that business is ultimately about people, as a team, we win and grow together. Our culture is built on bold ideas, strong commitment, and a shared purpose, creating an environment where innovation thrives, people grow, and every contribution matters.    

Our culture is built on three core themes:  

• Bold: We push boundaries, embrace challenges, and explore new possibilities.
• Dedicated: We put in the hard work, bring passion and resilience to every challenge we take on.
 
• Care: We support each other, consider the impact of our actions, and strive to make a lasting difference.  

Whether you’re starting your career or looking for the next big step, we offer a place where passion and purpose come together. Join us in shaping the future!  

Learn more about our culture here.