Quality Engineer

Description

Job Summary 

The Quality Engineer’s role is to monitor, execute, and manage quality processes relevant to meeting customer expectations for deliverables ensuring high customer satisfaction and achievement of company goals. This would include areas related to quality, design, continuous improvement, and safety. This role helps to ensure our products and services meet the required quality standards set forth by our clients or our internal requirements. Identify areas for continuous improvement, improve quality control processes, and ensure our company is focused on safety. 

General Duties, and Responsibilities

· Perform inspections and audits across all stages of production, receiving, warehousing, and shipping. Conduct product and process audits and inspections, and drive improvement activities related to results. 

· Ensure we are meeting all client required quality documentation and PPAP requirements to ensure timelines are met.  

· Create work instructions including packaging requirements for new kits and assemblies. Follow up on issues to make sure all are addressed to ensure work instructions are accurate. 

· Determine packaging specifications per product requirements (shipping protection, rust prevention, etc)

· Work with sales, supply chain, and customers on new projects as well as improvement projects on current products. 

· Drive the defect log, including notifying assignees, categorizing defects, and updating the analysis section weekly to drive to for quick resolution of issues. 

· Manage the facility non-conforming area to ensure parts are properly “red tagged”, dispositioned in the warehouse system, and logged in the defect log. Lead efforts to reduce non-conformances to meet zero defect goals. 

· Assist with customer communication as it pertains to general quality concerns, warranty claims, non-conforming product and quality system performance. 

· Maintain required quality certifications (example, ISO 9001) as it relates to compliance documentation and internal and external audits. 

· Assist with inspections by clients in Food Grade Warehouse. 

· Serve as the subject matter expert related to the TIG Quality Manual and related downstream processes. 

· Drive continuous improvement processes within the quality, shipping, and   areas. Drive to meet assigned KPI’s. 

· Actively participate in problem-solving and continuous improvement projects.

· Develop and document quality standards, including developing production work instructions.

· Drive adherence to work instructions for HazMat shipping protocols and document proper handling/shipping of HazMat materials. Respond and lead resolution for any HazMat shipping issues. 

· Support product testing and validation for customers. 

· Communicate quality and compliance concerns with urgency.

· Update all metrics and reports and drive to meet KPI’s. 

· Assist Safety Council to develop safety protocols and ensure all areas of the company adhere. Manage monthly safety brief program, and all tracking and reporting of safety metrics. 

· In cooperation with operations, complete productivity analysis and evaluation of production processes, set targets and track for improvement. 

· Other jobs assigned.

Requirements

Requirements

· Degree in Engineering or applicable field or equivalent work experience. 

· Minimum of 3 years of quality or design engineering experience, and at least 3 years of warehouse, logistics, or manufacturing environment

· Familiarity with GD&T drawing interpretation. 

· Ability to perform and lead inspections and audits across all stages of Production, Receiving, Warehousing, and Shipping. 

· High level of proficiency in various computer software and applications, including Microsoft Office (Outlook, Word, Excel).

· Ability to perform precise measurements, solid math skills, and attention to detail.

Competencies/Skills

· Assertive and clear written and oral communication.

· Willingness to grow and adapt as the needs of the business grow.

· Strong analytical and problem-solving skills

· Detailed oriented, organized, and able to problem solve. 

· Ability to prioritize tasks

· Excellent time management skills with a proven ability to meet deadlines

· Ability to work independently and team orientated, able to work with diverse individuals within and outside the TIG Organization. 

· Self-motivated, self-directed, and hardworking.

Physical Demands

· The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

· While performing the duties of this job, the employee is frequently required to stand, sit, and walk. The employee is occasionally required to lift up to 40 pounds on their own, use hands to grasp or handle objects, reach with hands and arms, stoop, talk, and hear. Able to perform physical labor continually and stand for long periods. 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required from personnel. All personnel may be required to perform duties outside their normal responsibilities as needed.