- Location
- Bengaluru, BDC7C, India
- Type
- Full-time
- Department
- Transportation
- Seniority
- Senior
- Source
- Workday
Description
Skill required: Capital Markets Services - Instrument Reference Data Management
Designation: Delivery Lead Senior Manager
Qualifications:BCom
Years of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The role holder will be responsible for Leading and day to day running of the ~ 180-200 FTE Equity Client Services & Settlements function covering a variety of financial products across European domestic markets. Markets include UK Domestic (Crest), Italy, Spain, France, Greece and Belgium as well as emerging and Scandinavian markets. It includes Agent clear, Euro Clear, Ex-Moves, UK Domestic, Market Portfolio Settlements, Emerging markets and Reconciliations. In this role, the role holder is expected to focus on developing and transforming the team with focus on few key aspects, including but not limited to : Data driven, Control & Cross functional/Client relationship : The role holder shall have a Data driven approach to review all the key Metrics produced, along with other senior management and use this information to predict trends and spikes in work volum to plan the strategy and resourcing of their areas. In addition the role holder will build strong cross departmental & client relationships. Efficiency, Transformation & Innovation : The role holder shall be leading & driving Transformation, Change and synergies on an ongoing basis and will liaise with global and local change teams to drive efficiency and innovation for existing and new markets and will monitor trends to make the processing of business more scalable within their budgeted headcount. The role holder will have accountability for elements of their budget and will work with the business to meet any budgetary or headcount challenges without degradation to service.. The role holder shall be responsible for improving the Straight Through Processing (STP) by working with the team leads to identify root causes for exceptions and driving out inefficiencies. Client at the Centre : The role holder shall have strong client focus and should be able to put customer satisfaction first. He/She should have a track record of maintaining effective customer relations and service program through delivery of SLAs. He/She should be an expert communicator with ability to influence large cross functional groups/forums as well external stakholders. He/She would be expected to collaborate internally across the organization as well with client to deliver on Business objectives. The role holder shall lead with innovation and data driven mindset. Market knowledge : The role holder shall have a strong knowledge regarding the different market nuances & should be fully conversant with market regulations like CSDR & its impact
What are we looking for? Qualifications : • Should have extensive experience in Capital markets especially leading front to back Securities settlements across Equity Markets at Scale • Should have led and managed Operations transformation projects and change at scale including RPA and data analytics etc and have good track record of driving productivity and efficiency • Should have led a minimum of 100+ members with global exposure in stakeholder management • Strong communication and negotiation skills Professional/Technical experience :The right candidate will be leading the Client services & settlement teams covering a variety of Equities products across domestic European markets. They will have a thorough understanding of securities settlement and up to date technical knowledge of various domestic markets settlement such as- ? Crest, Spain, Italy, Scandinavian and emerging markets like Russia etc. ? Buy-in regulations ? Exchange deliveries ? CASS/CMAR regulations and reporting ? Exchange Futures deliveries ? Corporate action trade ? Expertise in dealing with transaction and position level Reconciliations ? Knowledge of T2S and CSDR projects ? Exchange-Moves ? In addition, the candidate will need to be capable of working independent In addition, the candidate will need to be capable of working independently and innovatively with a client service mindset and have experience of running multiple teams in a high volume environment with multiple market deadlines. Knowledge of Swift Alliance, exogenous market systems and Intellimatch would be an advantage. Risk and Control Objective: • Strong risk background /culture with ability to identify future risk • Detail oriented in order to avoid, eliminate and mitigate risk • Experience of thorough contingency planning to ensure strong resiliency • Demonstrate thorough understanding of operartional front to back procedures that support IB Securities business as well as securities product • Ability to define and implement excel risk metrics to ensure process governance. Decision Making/ Problem Solving : • Ability to understand and analyse complex problem and provide effective tactical and strategic solution to clients • Excellent understanding of business strategy and apply this lens when making decision • Aptitude to operate at varying level of details ( strategic to close attention)
Roles and Responsibilities: Organization : Data Driven Efficient Team • Create a strong partnership model with the Bank & other key stakeholders to transform the organization from a “Service Provider” to a “Partner to the Bank” • Create a Data driven organization with strong governance Top down to review Business risk and drive the team towards efficiency & Innovation • A very strong understanding & vision on leveraging the power of Data to improve client satisfaction and the overall Settlement Rate People: Highly Motivated & Energized Team: • Overall responsible for a 150+ member team to ensure the Team is set up with the right pyramid, skillsets and diversity across Levels. • Define key Objectives & KPIs for each of the Teams within the Equity Client Services & Settlement group & provide the right guidance & leadership to enable the Teams to achieve these KPIs • Set-up objectives and review performance of all team members(Directly for L7 and L8, guidance for others) • Monitor Productivity for Level 7/8 and create a measurable action Plan • Plan & design resourcing strategy to manage work volumes, Support design of succession plans for key team members. • Ensure adherence to all risk and control functions(QPM) Process: Build Efficiency & Innovation: • Run The Bank : Create an environment of very strong Governance with a clear direction of driving efficiency & managing client expectations & KPIs across various processes within Settlement. Review the way processes are conducted to come up with a plan of making the organization profitable by driving standardization, industrialization and automation. • Change the Bank : Create and manage a Change, Transformation & Innovation Roadmap for the Equity Client Services & Settlement Team. Work very closely with Change the Bank Team and senior Bank stakeholders to drive efficiency within the group. Client: Customer at the Centre: • Strong client focus , always put customer satisfaction first . Track record of maintaining effective customer relations and service program through delivery of SLA’s • Build a culture of “proactively” reporting the Good as well as Bad news to the client. Help inmoving the Team from a reactive to a more Leading approach • Redesign the governance within the Team to ensure all groups provide timely updates basis agreed cadence & KPI to the Bank stakeholders • Establish a cadence with client to focus on innovation & efficiency across Process & Organization; build a culture of ideation & efficiency • Initiate & maintain a cadence to focus on innovation & efficiency across Process & Organization(Ideation)BCom
Designation: Delivery Lead Senior Manager
Qualifications:BCom
Years of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The role holder will be responsible for Leading and day to day running of the ~ 180-200 FTE Equity Client Services & Settlements function covering a variety of financial products across European domestic markets. Markets include UK Domestic (Crest), Italy, Spain, France, Greece and Belgium as well as emerging and Scandinavian markets. It includes Agent clear, Euro Clear, Ex-Moves, UK Domestic, Market Portfolio Settlements, Emerging markets and Reconciliations. In this role, the role holder is expected to focus on developing and transforming the team with focus on few key aspects, including but not limited to : Data driven, Control & Cross functional/Client relationship : The role holder shall have a Data driven approach to review all the key Metrics produced, along with other senior management and use this information to predict trends and spikes in work volum to plan the strategy and resourcing of their areas. In addition the role holder will build strong cross departmental & client relationships. Efficiency, Transformation & Innovation : The role holder shall be leading & driving Transformation, Change and synergies on an ongoing basis and will liaise with global and local change teams to drive efficiency and innovation for existing and new markets and will monitor trends to make the processing of business more scalable within their budgeted headcount. The role holder will have accountability for elements of their budget and will work with the business to meet any budgetary or headcount challenges without degradation to service.. The role holder shall be responsible for improving the Straight Through Processing (STP) by working with the team leads to identify root causes for exceptions and driving out inefficiencies. Client at the Centre : The role holder shall have strong client focus and should be able to put customer satisfaction first. He/She should have a track record of maintaining effective customer relations and service program through delivery of SLAs. He/She should be an expert communicator with ability to influence large cross functional groups/forums as well external stakholders. He/She would be expected to collaborate internally across the organization as well with client to deliver on Business objectives. The role holder shall lead with innovation and data driven mindset. Market knowledge : The role holder shall have a strong knowledge regarding the different market nuances & should be fully conversant with market regulations like CSDR & its impact
What are we looking for? Qualifications : • Should have extensive experience in Capital markets especially leading front to back Securities settlements across Equity Markets at Scale • Should have led and managed Operations transformation projects and change at scale including RPA and data analytics etc and have good track record of driving productivity and efficiency • Should have led a minimum of 100+ members with global exposure in stakeholder management • Strong communication and negotiation skills Professional/Technical experience :The right candidate will be leading the Client services & settlement teams covering a variety of Equities products across domestic European markets. They will have a thorough understanding of securities settlement and up to date technical knowledge of various domestic markets settlement such as- ? Crest, Spain, Italy, Scandinavian and emerging markets like Russia etc. ? Buy-in regulations ? Exchange deliveries ? CASS/CMAR regulations and reporting ? Exchange Futures deliveries ? Corporate action trade ? Expertise in dealing with transaction and position level Reconciliations ? Knowledge of T2S and CSDR projects ? Exchange-Moves ? In addition, the candidate will need to be capable of working independent In addition, the candidate will need to be capable of working independently and innovatively with a client service mindset and have experience of running multiple teams in a high volume environment with multiple market deadlines. Knowledge of Swift Alliance, exogenous market systems and Intellimatch would be an advantage. Risk and Control Objective: • Strong risk background /culture with ability to identify future risk • Detail oriented in order to avoid, eliminate and mitigate risk • Experience of thorough contingency planning to ensure strong resiliency • Demonstrate thorough understanding of operartional front to back procedures that support IB Securities business as well as securities product • Ability to define and implement excel risk metrics to ensure process governance. Decision Making/ Problem Solving : • Ability to understand and analyse complex problem and provide effective tactical and strategic solution to clients • Excellent understanding of business strategy and apply this lens when making decision • Aptitude to operate at varying level of details ( strategic to close attention)
Roles and Responsibilities: Organization : Data Driven Efficient Team • Create a strong partnership model with the Bank & other key stakeholders to transform the organization from a “Service Provider” to a “Partner to the Bank” • Create a Data driven organization with strong governance Top down to review Business risk and drive the team towards efficiency & Innovation • A very strong understanding & vision on leveraging the power of Data to improve client satisfaction and the overall Settlement Rate People: Highly Motivated & Energized Team: • Overall responsible for a 150+ member team to ensure the Team is set up with the right pyramid, skillsets and diversity across Levels. • Define key Objectives & KPIs for each of the Teams within the Equity Client Services & Settlement group & provide the right guidance & leadership to enable the Teams to achieve these KPIs • Set-up objectives and review performance of all team members(Directly for L7 and L8, guidance for others) • Monitor Productivity for Level 7/8 and create a measurable action Plan • Plan & design resourcing strategy to manage work volumes, Support design of succession plans for key team members. • Ensure adherence to all risk and control functions(QPM) Process: Build Efficiency & Innovation: • Run The Bank : Create an environment of very strong Governance with a clear direction of driving efficiency & managing client expectations & KPIs across various processes within Settlement. Review the way processes are conducted to come up with a plan of making the organization profitable by driving standardization, industrialization and automation. • Change the Bank : Create and manage a Change, Transformation & Innovation Roadmap for the Equity Client Services & Settlement Team. Work very closely with Change the Bank Team and senior Bank stakeholders to drive efficiency within the group. Client: Customer at the Centre: • Strong client focus , always put customer satisfaction first . Track record of maintaining effective customer relations and service program through delivery of SLA’s • Build a culture of “proactively” reporting the Good as well as Bad news to the client. Help inmoving the Team from a reactive to a more Leading approach • Redesign the governance within the Team to ensure all groups provide timely updates basis agreed cadence & KPI to the Bank stakeholders • Establish a cadence with client to focus on innovation & efficiency across Process & Organization; build a culture of ideation & efficiency • Initiate & maintain a cadence to focus on innovation & efficiency across Process & Organization(Ideation)BCom
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills
SwiftNegotiation
