Senior Delivery Lead - Techonology - GenAI Team

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client’s expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners.

Job Profile Summary:

Generative AI presents an exciting opportunity to derive valuable insights from data and to drive revenue growth, efficiencies, and improved business processes. Global Markets Technology collaborates closely with all eight lines of business across the Enterprise in the design and buildout of the Orchestra AI Enterprise platform.

The platform will cater to a growing number of use cases that harness the power of Generative AI, leveraging both proprietary and opensource models. The Orchestra  AI Platform will be built on a complex infrastructure landscape including cloud services, on-premises GPU compute, no-SQL databases, vector databases, microservices, batch schedulers and user interfaces.

This job is responsible for Product Portfolio Execution & Communication

• Accountable for driving operating discipline, and alignment across the Product portfolio.

• Owning the end-to-end product operating model—including executive communications, portfolio roadmap, decision materials, and governance cadence—ensuring leadership has clear, actionable visibility into priorities, trade-offs, risks, and progress.

• Work in close partnership with product leads to translate technical delivery into coherent product narratives tied to business outcomes and enterprise AI strategy, while maintaining a consolidated view of portfolio health, co-development efforts with Use Cases, and execution status.

• Orchestrates cross-team alignment across onboarding, platform, release/QA, and UI, actively manages risks and dependencies, and ensures follow-through on leadership decisions.

Responsibilities:

• Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates

• Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk

• Establishes target outcomes in partnership with stakeholders and leaders

• Tracks success metrics and provides status updates to stakeholders and leadership pertaining to the target outcomes, delivery, performance, risks, issues, and schedule

• Collaborates with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements

• Manages program financials and supports resource planning

• Ensures adherence with Enterprise Change Management standards

• Able to work with stakeholder teams to define and articulate business and functional requirements for technology deliverables in the Gen AI domain

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)

• Manages coordination of delivery and dependencies across multiple teams

Required Qualifications:

• 10+ years of business analysis and project management experience

• 1 – 5 years of Release / Change management at the Bank (ITSM, Release Manager, JIRA, PPRT etc)

• Strong knowledge of AGILE methodology for software delivery.  

• Competence in Product Increment planning

• Experience in financial program management

• Strong collaboration and relationship management skills

• High sense of urgency with ability to drive results

• Strong analytical skills. Comfortable with turning ambiguity into a defined problem and potential resolution

• Ability to apply a logical approach to problem solving

• Able to apply strategic long-term thinking to local and immediate problems

• Demonstrated project/program management capability

• Experience of program/project management within a top tier investment bank

• Experience of projects in Technology and comfort with technical terms/concepts

• Strong prioritization, negotiation, and problem resolution skills

• Excellent verbal and written communication/presentation skills

• Ability to work across business groups and regions and in a team environment

• Strong presentation skills and able to tailor communication to suit the audience

• Ability to pull together decks and drawing flows, etc.

• Key Applications skills Required: PowerPoint, Excel, Visio

• Ability to multitask and work in a variety of different teams simultaneously

• Ability to drive change

Desired Qualifications:

• Knowledge of Global Markets is desirable.

• Self-motivated and delivery focused

• Attention to detail

Skills:

• Collaboration

• Project Management

• Result Orientation

• Solution Delivery Process

• Stakeholder Management

• Analytical Thinking

• Business Acumen

• Financial Management

• Influence

• Risk Management

• Agile Practices

• Architecture

• Data Management

• Solution Design

• Technical Strategy Development

Minimum Education Requirements: Bachelor Degree or Equivalent Professional Experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540)

Pay and benefits information

Pay range

$115,000.00 - $190,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.