Services Senior Specialist - Applications Engineering

Services Senior Specialist - Applications Engineering

Reports to: Regional Service Delivery Technical Manager
Grade: 08

Essential Responsibilities

• Responsible for technical design, planning, and development of job programs.
• Propose appropriate technology, equipment, and software for each job, including preparing Deviation Waiver Requests and bridging documents when required.
• Serve as a key technical team member during completion and workover activities within IS or discrete projects.
• Identify opportunities for operational optimization and the application of new technologies.
• Schedule and lead pre-job planning reviews to ensure readiness and alignment.
• Conduct technical reviews, failure investigations, and root-cause analyses, and properly document and communicate lessons learned.
• Manage project workflows, customer engagements, and technical deliverables throughout the project lifecycle.
• Advise internal teams and customers on best practices for Liner Hanger Systems or Completions.
• Develop technical content for tender responses and commercial proposals.
• Support risk reviews as required, ensuring technical and operational risks are fully addressed.
• Compare job-as-planned versus job-as-executed results, documenting lessons learned and identifying continuous improvement opportunities by performing after-action reviews.
• Collaborate with multidisciplinary teams to design and execute optimal solutions for each intervention.
• Follow internal Health, Safety, and Environment (HSE) policies at all times to ensure safe, compliant operations.

Qualifications / Requirements

• Excellent leadership, interpersonal, influencing, and planning skills.
• Strong understanding of the Service Delivery process and the technical nature of the business.
• Bachelor’s degree in an Engineering discipline, or equivalent knowledge and experience.
• Minimum of 10 years of experience in Liner Hanger Systems and Completions, including exposure to both operational execution and application engineering activities.
• Demonstrated experience supporting both Liner Hanger Systems and Completions applications, including job design, execution support, troubleshooting, and customer-facing technical engagements.
• Experience in Intelligent Production Systems (Hydraulic and Electric) is preferred.
• Broad exposure to operations, including offshore environments.
• Proven experience and confidence in direct client interactions.
• Excellent understanding of flow-control equipment and safety systems.
• Ability to travel as required (rig sites, customer facilities, meetings, training, etc.).
• Availability to be on call outside normal business hours.
• Thorough knowledge of Completions and Wellbore Intervention systems and practices.
• Familiarity with systems such as MaPS, FRACAS, Job Center, WEC, and SAP.

Desired Characteristics

• Preferred prior experience includes roles such as Application Engineer, Service Delivery Coordinator, Project Manager, or similar technical disciplines supporting both Liner Hanger Systems and Completions product lines.
• Excellent analytical skills.
• Strong written and verbal communication skills.
• Effective facilitation and presentation abilities.
• Ability to work and communicate well with multidisciplinary teams.
• Strong skills for high-level client presentations.
• Must be able to communicate effectively in Portuguese, English, and Spanish.
• Previous experience presenting detailed and technical information is preferred.
• Solid project management skills.
• Advanced problem-solving capabilities in applied engineering, design, and technology development.
• Self-driven, highly motivated, and able to work in a structured manner within a global, interdisciplinary team with limited supervision.
• Strong commitment to continuous learning and development.
• English will be a plus.

Working with us 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. 

Working for you 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: 

• Contemporary work-life balance policies and wellbeing activities 

• Comprehensive private medical care options 

• Safety net of life insurance and disability programs 

• Tailored financial programs 

• Additional elected or voluntary benefits 

About Us 

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner, and more efficient.

The Baker Hughes internal title for this role is: Services Senior Specialist - Applications Engineering