Vice President, Digital Product Management - Superbook

Build the most complete picture of homeownership anywhere.

Rocket has home search, mortgages, servicing and personal finance under one roof. Your job is to connect them into one picture of every homeowner in America.

No other company sees as much of homeownership as Rocket. Someone can tour homes on Redfin, get a loan from Rocket Mortgage, make their payments to Rocket Mortgage and budget in Rocket Money. Some of that is connected today. Most of the value is in connecting the rest.

What you’ll build

Start with the client. We want to be able to pull up any Rocket client and see the whole picture: their loan, their home, what they’ve been looking at, who they’ve talked to and how it went. Today that can take a few systems and some guesswork. It shouldn’t.  Then go wider. Plenty of the people who’ll need a mortgage in the next few years have never worked with Rocket. We want a book that includes them too, with enough detail to tell when something has changed in their life. Teams across Rocket will build on what you make, so it has to be reliable, easy to use and trusted.

At its core, it comes down to a simple question: would a client expect a homeownership platform to already know this?

This is a new role in a new area for the company. You’ll start hands-on, as a player-coach, and build a flat team of senior individual contributors as the work grows.

About the role 

• Lead and mentor teams of digital product managers and leaders
• Use operational trends and organizational goals to develop strategic themes and objectives
• Collaborate with digital product management teams to align product strategies with overarching organizational goals
• Promote a culture of product success through analysis, data-driven experimentation, hypothesis testing, measurement and client satisfaction
• Lead the maturation of product management best practices and processes in the organization
• Identify roadblocks preventing success of strategic themes or objectives and work with appropriate stakeholders to resolve
• Drive trends and changes in the broader design, technology, business and regulatory landscapes
• Conduct organizational planning, using insights from leadership and partnering teams to inform decisions
• Develop short-, mid- and long-term key results with multiple teams and senior leaders to achieve objectives
• Collaborate with leadership to support team member onboarding and growth
• Identify, implement and drive adoption of best practices within the leadership community

About you 

• You’ve built products on big, messy data, and you’ve spent real time fixing the data itself
• You’ve worked through identity problems like matching records, resolving duplicates and handling missing or conflicting data
• You’ll bring in external data and build strong relationships with data providers and partners, and keep it fresh for decisions at scale
• You care how other teams use what you build, and you go talk to them
• You’ll bring data together to improve the client experience across touchpoints, and look past the first, easy wins to the next level of use cases
• You’d rather talk about what moved than about what shipped, and you’ll promote a culture of analysis, data-driven experimentation, hypothesis testing and measurement
• You’ve hired and led product managers
• You’ll identify roadblocks to the strategy and work with stakeholders across the business to resolve them
• You’ll develop short-, mid- and long-term key results with multiple teams and senior leaders
• You’ll collaborate with leadership to support team member onboarding and growth 

What you’ll get 

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. 

About us 

Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. 

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected]. 

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $216,000.00-$457,500.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.