Position:

Inside Sales Representative – Aerospace and Defence

Job Description:

ABOUT THE ROLE:

The inside sales representative will be responsible for front-line selling, managing customer relationships across many levels, driving market share growth, and executing against all sales strategies. This role requires high level selling skills, strong communication skills, unwavering persistence when following up quotes, and a proactive approach towards execution and conversion of targeted selling campaigns. You will possess and maintain a high degree of market knowledge across key supplier product families along with their product strengths, weaknesses and registration schemes whilst nurturing influential supplier relationships.

WHAT YOU WILL DO:

Sales & Business Development:

• Act as trusted advisor for customers, maximising component and solution opportunities through direct engagement and consultative selling.
• Proactively follow up on quotes, extracting and reacting to competition information.
• Negotiate and close sales to achieve and maximise revenue and RGP targets.
• Develop and execute a strategic sales approach to gain market share in key segments.
• Identify new business opportunities and upsell/cross-sell relevant products and services.
• Investigate and seize all selling opportunities presented by customer challenges such as part obsolescence, new product introduction, shortages across the supply base and facilitate the best ‘one’ Arrow solution to address.

Customer and Supplier Relationship Management:

• Build and maintain strong, long-term relationships with customers and suppliers understanding their needs and providing tailored solutions.
• Serve as a principal advisor, addressing customer enquiries and answering questions promptly to ensure satisfaction.
• Collaborate with internal and external teams, including account management and engineering teams, to maximise all selling opportunities.

Sales Strategy & Execution:

• Develop and execute quote strategies to maximize conversion rates and profitability across the product portfolio.
• Work collaboratively across the inside sales team utilising Arrow’s proprietary quote analytics and quote automation tools.
• Track and analyse sales performance, providing insights to optimize sales approaches.
• Leverage CRM [salesforce] tools to maintain accurate records of customer interactions and sales activities.

Campaigns & Market Expansion:

• Drive and follow through on targeted selling campaigns to boost customer engagement and sales conversions.
• Communicate and confirm acceptance of all price increases
• Stay informed about industry trends, competitor activities, and customer needs to refine sales tactics.
• Participate in sales training and continuous learning to enhance selling skills and product knowledge.

 

WHO YOU ARE:

• Experience in inside sales, account management, customer service, or another customer-facing commercial role.
• Strong communication, negotiation, and relationship-building skills.
• Proficiency in CRM systems and sales tools.
• Ability to work independently while collaborating with cross-functional teams.
• Results-driven mindset with a passion for achieving and exceeding sales targets.
• Customer-focused approach with the ability to identify commercial opportunities and deliver tailored solutions.
• Strong problem-solving skills and a proactive attitude.
• Comfortable managing multiple priorities in a dynamic, fast-paced environment.

 

WHAT WE OFFER:

• Full-time, permanent employment contract with a 6-month probation period.
• Competitive compensation package, including a bonus structure.
• A reliable, trusting, and inclusive work environment.
• Opportunities for personal and professional development.
• Collaborative team culture with flat structures and open communication.
• Hybrid work opportunity.

 

WHO WE ARE:

Arrow Electronics, an award-winning Fortune 133 and one of Fortune Magazine’s Most Admired Companies. Enabling technology solutions that help improve business and daily life, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers.

With a global network of suppliers, engineers, and manufacturers, Arrow is the shortest distance between what’s possible and what’s practical. Our broad portfolio that spans the entire technology landscape helps customers create, make, and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.

Learn more at www.arrow.com   

 

Submit your CV in English.

 

Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.

 

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Location:

UK-Harlow, United Kingdom (Kao Park Hockham Way)

Time Type:

Full time

Job Category:

Sales