Change Management Associate

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: Support enterprise-wide change management initiatives as part of JLL's Strategy 2030 transformation programs across our global workforce. You'll help implement organizational adoption strategies, execute training programs, and support incentive frameworks that accelerate transformation success. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and you'll play a key role in helping our people embrace the innovative changes that define our future. Working closely with the Change Management Lead and Transformation Office teams, you'll contribute to human-centered change strategies across business lines while developing your expertise in organizational transformation. This role offers an excellent opportunity for a people management professional to grow their change management skills while supporting large-scale initiatives that shape JLL's future.

What your day-to-day will look like:

• Execute change management strategies for JLL's Strategy 2030 transformation initiatives under guidance of Change Management Director

• Support implementation of influence tactics, incentive programs, and engagement strategies designed by senior team members

• Assist in conducting organizational readiness assessments and documenting barriers to transformation adoption

• Help deliver training programs, workshops, and communication campaigns to drive change adoption

• Support administration of non-monetary incentive frameworks, including recognition programs and engagement initiatives

• Coordinate logistics for change management workshops, working sessions, and team meetings

• Track and report on cultural transformation metrics and employee engagement data using established frameworks

• Assist with project coordination between Transformation Program Managers and business stakeholders

• Provide administrative support for change management documentation, communication materials, and progress reports

• Contribute to team meetings and planning sessions with insights from frontline change activities

Required qualifications:

• Bachelor's degree required

• 3-5 years of experience in HR, organizational development, project coordination, or related people-focused roles

• Experience supporting training delivery, employee engagement initiatives, or organizational programs

• Strong project coordination and administrative skills with attention to detail

• Excellent communication skills with ability to work effectively across different levels of the organization

• Demonstrated ability to work collaboratively in team environments

• Basic understanding of change management principles or willingness to learn quickly

• Proficiency with Microsoft Office Suite and ability to learn new digital tools

• Strong organizational skills with ability to manage multiple priorities simultaneously

Preferred qualifications:

• Experience in professional services, real estate, or corporate environments

• Background supporting large-scale organizational initiatives or training programs

• Familiarity with employee engagement surveys, feedback tools, or HR analytics

• Experience with project management tools and methodologies

• Interest in organizational psychology and human behavior in workplace settings

• Cross-cultural awareness and experience working with diverse teams

This role reports into JLL's New York City office 5-days per week with 50% travel required.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

107,100.00 – 143,175.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.