Job Description: 

Your Work Shapes the World at Caterpillar Inc. 

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. 

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world. 

As a member of the Helios Platform product team, you will be contributing to the definition of operations management space of platform, TDH and dependent downstream system. This role focuses on optimizing/enhancing core product and provide better solution for dependent applications. You will serve as a critical liaison between customers, field service teams, and product development, ensuring Platform delivers measurable value across segments. 
 
What You Will Do: 

• Work collaboratively with cross-functional teams to develop and implement design changes. 

• Conduct tests and simulations to validate design modifications and ensure they meet performance and quality standards. 

• Evaluate customer feedback and integrate insights into product enhancements. 

• Lead root cause analysis for product failures and develop corrective action plans. 

• Communicate ideas effectively to stakeholders at all levels. 

• Collaborate with development teams to meet industry requirements. 

• Deliver on short-term needs that align with long-term strategic visions. 

• Analyze product performance data to identify areas for improvement. 

 
What You Will Have: 

• Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders. 

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. 

• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. 

• Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision. 

• User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users. 

Considerations For Top Candidates: 

• Background in construction operations with hands-on experience using Caterpillar technologies 

• Extensive experience with Cat Grade technologies, including machine control, site positioning, and customer deployment 

• Strong knowledge of Caterpillar payload applications, including onboard weighing systems and 

• Strong listening skills to identify new products and features from customer feedback 

• Experience in the development of web solutions or machine performance and control systems 

• Self-motivated, results-driven individual with technical expertise 

• Experience working with cross-functional teams including engineering, sales, and field support 

• Strong analytical skills with the ability to translate operational insights into actionable product improvements 

• Explains products and services with little or no use of technical jargon or advanced vocabulary 

• Perceives lack of audience comprehension; further simplifies explanation when needed 

• Performs at least 2-3 concurrent activities without reducing productivity 

• Makes sound recommendations when faced with complex and contradictory alternatives 

• Facilitate design reviews and walkthroughs 

• Analyzes benefits and drawbacks of specific proposals