Administration Assistant

PRIMARY DETAIL

• Annual base salary from $81,323 - $87,648 (HEW Level 4) per annum, plus 17% superannuation and annual leave loading
• Full-time, continuing role with hybrid working arrangements
• Based at Macquarie University, Wallumattagal Campus, North Ryde

Are you an organised, people-focused administrator who takes pride in keeping things running smoothly? Join the Pro Vice-Chancellor (Education) (PVCE) portfolio at Macquarie University, where your behind-the-scenes coordination directly enables quality education experiences for our undergraduate and graduate students.

As the Administration Assistant within the Education Systems and Solutions team, you'll provide a broad range of administrative and systems support to PVCE leaders and teams. From maintaining accurate information, providing project support and triaging enquiries your contribution will help ensure rewarding educational experiences to students.

About the Role

Reporting to the Manager, Education Systems and Solutions, you will:

• Deliver a comprehensive range of administrative and logistical support to enable leaders and teams to provide quality education experiences.

• Use established systems and processes to maintain accurate, accessible data and information, in line with relevant standards and policies, to help meet business objectives.

• Contribute to developing and maintaining process documentation, information sites and access registers to support record keeping, compliance and data governance requirements.

• Provide data and reports to support decision-making and status awareness for managers.

•  Undertake a range of project support functions for the delivery of curriculum and education systems projects.

• Apply knowledge of standard processes, procedures and systems to identify and implement solutions to everyday problems.

• Determine when and how to carry out variable tasks of greater complexity within established processes and priorities.

About Us

The Office of the Pro Vice-Chancellor (Education) leads the strategy, systems and services that underpin a high-quality educational experience. Within this portfolio, the Education Systems and Solutions team keep our education systems accurate, reliable and continually improving - working hand in hand with colleagues right across the University.

About You

You are a proactive, well-organised, and detail-oriented professional who enjoys working in a team to deliver exceptional customer service. You are a competent user of systems who can manage competing priorities and communicates effectively across channels with a wide range of people.

Selection Criteria

• Qualifications and/or equivalent experience in administration, customer service, business or a related discipline.

• Prior experience in a customer service role and a genuine interest in helping others.

• Effective interpersonal and verbal communication skills to engage with a range of audiences.

• Excellent attention to detail, time management and written communication skills.

• Experience using business systems and running reports.

• Capability to work autonomously as well as within a team-based environment.

• Proficiency in Microsoft Office applications (Word, Excel, Outlook).

• Desirable: Familiarity with university policies and administrative processes, and prior experience with University systems.

*Please note that work hours may vary from time to time to accommodate business needs.

How to Apply

To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).

Applications Close: 13 July 2026

We reserve the right to progress or decline an application prior to the application closing date.

Why Join Us?

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

We rank amongst the top employers in the Australian Workplace Employers Index. Explore the fantastic benefits available to you when you become part of the team at Macquarie University.

• Flexible, hybrid work arrangements

• 17% Superannuation

• Subsidised onsite parking options

• Extensive training and professional development programs

• Onsite childcare facilities to support working parents

• Onsite vacation care during school holidays

• Discounted health insurance

• Subsidised membership at our Sport & Aquatic Centre

• Access to an Employee Assistance Program for free and confidential support

• Convenient onsite GP, imaging, and physiotherapy clinics

Pre-Employment Checks

Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

13/07/2026 11:59 PM

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A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.