Client Coordinator

Company Description

At Spark Foundry we bring HEAT to brands, Higher Engagement, Affinity and Transaction. Engagement with consumers, customers and stakeholders, affinity with brands, and transactions, that materially impact our client’s businesses. Spark is uniquely positioned to deliver HEAT because we have an aligned set of beliefs that guide how we navigate a changing media landscape, a structure that is designed for total accountability and a repeatable methodology to bake continuous improvement into everything we do.In order to bring this vision to life, we seek alignment around key values from our talent. Diverse thinkers with diverse thinking—what we call Allsorts—are essential to tackle challenges through the lens of different disciplines and perspectives. To succeed at Spark, you must thrive on the belief that great ideas are only great if they work. It’s not enough to be new, cool, or interesting; our solutions must drive business results. You need to embrace both the art and the evidence—right and left brain, imagination and activation, insight and technology in the pursuit of big ideas that are forensically measured. If you are motivated by these values, we welcome you to apply to become a Sparkie.

Overview

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ROLE PURPOSE

The purpose of the Client Coordinator role is to manage campaign delivery, working with internal and external stakeholders to orchestrate successful outputs for our clients. The Client Coordinator is also responsible for monitoring campaign performance and insight development, ensuring data is accurate and analysis drives continued performance for clients.

 

A Coordinator will develop their media skills in the role, gaining important on-the-job training as well as external training. The Client Coordinator supports the Executive in campaign implementation, however, should expect to support the broader team where necessary.

 

KEY OUTPUTS

 

Campaign Implementation & Media Delivery

• Smooth delivery of all assets by pulling specs together and liaising with internal teams, creative agencies and media owners
• Specs documents are correct and provide all required details
• Check that all ad placements run as booked, gathering evidence and documenting this, liaising with internal teams and publishers
• Assist in assessing media responses on quality and pricing, providing feedback to partners and supporting the development of client recommendations
• Monitoring digital media performance with support and communicating delivery to the broader team and/or clients
• Working with internal and external teams to ensure all campaigns are trafficked and tracked in line with campaign parameters (including Ad Ops briefing templates)
• Assisting in the delivery of media responses that achieve the best client outcomes, in conjunction with the broader team
• Working with media partners directly from brief to implementation depending on medium and campaign scale
• Establish and maintain strong relationships with media partners
• Monthly budgets are loaded accurately
• Complete monthly invoicing processes by set due dates

SKILLS AND EXPERIENCE

• Preferably a university degree or higher education qualification
• Relevant internship or work experience
• Basic understanding and working knowledge of the Australian media landscape
• Experience across the following Office platforms: Word, PowerPoint and Excel

BEHAVIOURS

• Works well within a team environment
• Has the ability to develop strong relationships with internal teams, media partners and clients
• Curious with a willingness for continuous learning and progression
• Attention to detail that is second to none
• Strong planning, project and time management skills
• Good communication and presentation skills
• Strong organisational skills with the ability to manage multiple priorities

Additional Information

Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

 

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
• A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
• Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.

 

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

 

Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.

 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected]; your personal information will be kept confidential.