Account Manager

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Core Responsibilities

• Deliver financial results, including revenue, margin, and year-over-year growth, across one to three assigned top key accounts, the territory customer base, and other customers to achieve Qnity Advanced Circuit & Packaging (ACP) business targets.
• Develop, update, and execute the territory strategic plan and strategic key account plans. Build the internal cross-functional support and customer activities needed to grow the business successfully.
• Build strong customer relationships across key roles and functions, including engineers, influencers, and decision-makers, and at multiple levels throughout customer organizations.
• Leverage customer relationships and available internal and external resources to understand customer technology trends, the competitive environment, and strategic customer needs. Develop thorough customer intelligence covering products and technologies, fab capacity, wafer starts, tools, total addressable market, competitor activity, and material-selection processes.
• Capture and document key account technical roadmaps, critical-to-quality requirements, and opportunity-window timing. Share this information with Marketing, R&D, and other internal functions to support the development and delivery of technology solutions that address key account needs and market drivers.
• Act like an owner by identifying, developing, opening, and engaging new opportunities. Drive actions internally and with customers to maintain strong engagement throughout the material-selection process, from advanced scouting through development, material evaluation, and selection.
• Convert opportunities into wins and support smooth implementation, pilot-scale production, and ramp-up to high-volume manufacturing.
• Regularly review customer consumption and inventory levels and maintain accurate forecasts. Effectively manage the business to meet monthly and annual revenue targets while minimizing material-discard risk.
• Demonstrate commercial excellence in all customer interactions. Prepare and deliver polished, professional presentations with clear takeaways, and document and share meeting minutes and call and trip reports across the organization.
• Independently manage customer relationships with confidence while protecting Qnity’s business interests. Proactively manage customer expectations, prepare effective responses to price-reduction requests, and communicate price increases appropriately to maintain healthy margins.
• Use available systems, including Salesforce, as designed to enter and track opportunities, document customer complaints, process returns, and complete other required activities.
• Support internal business operating systems and cycles by providing timely, concise, and sufficiently detailed information. Clearly communicate key points, quantified impacts, and timing for the monthly Integrated Business Planning cycle, including weekly PULSE updates, monthly segment reviews, upside and downside updates, demand planning, forecast management, and key projects.
• Collaborate effectively with Marketing, R&D, Applications Technical Support, Customer Service, Supply and Demand Planning, Logistics, Quality, and other functional groups to deliver a high level of customer service.
• Serve as a go-to solutions provider for customers. Maintain and strengthen Qnity’s position by helping resolve customer quality, supply, and performance concerns and by supporting the goal of becoming the customer’s partner of choice.
• Monitor competitive activity by gathering current marketplace information on pricing, products, new product introductions, delivery schedules, merchandising techniques, and other relevant developments.
• Coach junior account managers and help develop strong, multifunctional account teams that can effectively engage with customers.

Key Competencies

• Strong business acumen
• Interpersonal effectiveness
• Bias for action and a results-oriented approach
• Customer orientation and market focus
• Strategic focus

Qualifications

• Master’s degree or higher in science or engineering strongly preferred.
• Expert knowledge of the semiconductor industry, semiconductor manufacturing processes, semiconductor customers, and advanced packaging and/or assembly test technologies required.
• Five to ten+ years of semiconductor industry experience.
• Ability to travel to customer sites throughout the western half of the United States approximately 30% to 50% of the time.
• Ability to travel to U.S. manufacturing sites and internationally approximately one to two times per year.
• Fluency in English, with strong verbal and written communication skills.
• Highly self-motivated and target-driven.
• Excellent selling, communication, and negotiation skills.
• Strong prioritization, time-management, and organizational skills.
• Ability to create and deliver presentations tailored to the interests and needs of the audience.

Preferred Location

• California, Arizona, Texas, or Oregon.

Living the Qnity Values

At Qnity, success is measured not only by what we achieve, but also by how we achieve it.

• Customer: Partner with stakeholders to understand needs, solve business challenges, and deliver meaningful outcomes.
• Innovation: Continuously improve processes, technologies, and ways of working.
• Speed: Act with urgency, focus, and precision to move work forward and deliver results.
• People: Build trusted relationships, collaborate across teams, and inspire positive change.

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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

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